Question about Creative Labs Zen Touch MP3 Player

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Computer will not recongize player anymore

All off a sudden one day, I plugged my mp3 player into my computer and it would not read it. My computer prompted a message saying that the devise was unusable or damaged. I hadn't even used since the last time I sync music from my computer so I was boggled. I uninstalled the software and reinstalled it again and it now recognized the zen player. I then opened windows media to sync files and windows kept freezing up with my mp3 in. After unplugging my zen and trying it again, my computer does not read it anymore. It acknowledges that there is something in the usb port but says my zen is not plugged in. Please help me, I dont know what to do anymore.

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  • Xtpz Mar 22, 2008

    Creative Zen is not recognized by my laptop and the screen says "No licence the play this track" I don't know what to try first. Please advise.



    Thanks, D

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Try reinstalling the .inf chipset drivers on the mainboards setup disc

Posted on Mar 15, 2007

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