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I have a Canon ImageRunner I seem to have a paper jam. The red light is coming on showing the jam in the upper section of the machine but I have cleared all the sections I know to clear. I have turned the machine off and back on the jam light is still on. I can't find the Manuel to see what the problem is. What should I do?
Hello sir; I believe You have to detacth finisher unit then open the side door to reach the fusing unit see is there have jamming paper over there ,the paper under the fusing unit just open front door turn the knob clockwise on the fusing unit paper will coming out.
Sounds like you have a jam. Open the back of the printer and checl for any paper large or small. If there is no paper, just opening the door and closing it may get rid of the message. All it takes is a piece of paper the diameter of a pea to send a signal that there is a paper jam. After yuou have finished close the door and push enter to let the printer know you are finished. See if this helps. I don't think it has anything to do with the ink cartridges. It sounds more like something stuck causing the jam. Be sure not to have anything like a staple attached to the paper you are printing on to. A speck of dirt could casue a jam message too.
This error code has to do with your finisher. The auxillary tray is not finding its home position or does not leave the home position within the alotted time. Check for binds. I have limited exposure to the K4/3 finisher but try this. Turn the copier off, and open one of the finisher doors. Now turn the copier back on with the finisher door open so it cannot initialize. Once the copier is basically ready except the finisher door is open, close the finisher door and observe all the **** (and theres alot) initialize. This may help determine the problem. I hope this helps...........................SPINAL