Question about HP scanjet 3970 digital flatbed scanner

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Hp scanjet 3970 won't scan, but passes hardware tests

I have run the hardware tests and the lamp and bar move, but I cannot get it to move when I want to scan. I have downloaded several patches and driver stuff from HP, but because it's not a model they make anymore I can't get their help. I am using Zoombrowser and it gives me some message about not working with TWAIN.
HELP!!

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Sometimes the best thing to do is to start from the beginning. If you find that your OS is not listed, we should look at another avenue to resolve this issue.

Completely un-install your scanner. Then restart your computer. Re-install the software for this scanner. Try the following link to get your specific OS drivers that are needed.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01275876&jumpid=ot_recdoc/bps03297/en_us/c01275876/loc:4&custom_solutionid=rd_bps03297&lc=en&dlc=en&cc=us&lang=en&product=73497

Follow this link to get specific installation tips for your scanner:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=298547&taskId=115

Please let me know what happens and thank you, Binary Bob

Posted on Dec 10, 2008

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Here you are:
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Ok be sure to select the coresponding windows and type the security code accordingly.

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hi frined

take ur adper & show the store he will give u same needed code of power u have to nearest electronic or electrical store there u get a power cable

thmx using fixya

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