Question about HP Officejet 5610 All-In-One InkJet Printer

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Can't receive faxes

The printer/fax (HP Officejet 5600) cannot receive a fax, says no computer connection, but does print from the computer. So, in fact it must be connected to the computer? Anyone know how to repair this?

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Well... check the telephone cable or conector...Rj11 conectors...

Posted on Dec 10, 2008


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Posted on Jan 02, 2017


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How can i Troubleshooting Fax Issues on my hp officejet 4650?

If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
    1.Voice Mail
    2.Call Waiting
    3.Billing Tone
    4.Privacy Block
    5.Security Screen
    6.Anonymous Call Rejection
    7.Privacy Manager
    ·These may block your incoming faxes. So disable the above features.
    ·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
    ·Check the Ring to Answer value.
    ·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
    ·Now, you can receive the incoming faxes.
    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
      ·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
      ·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Jun 27, 2017 | HP Office Equipment & Supplies

1 Answer


to receive fax, you must connect the fax line to the printer. All-in-one printer can received fax without computer.

Sep 26, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I want to know how i can use my copy machine to a fax so i can use it for incoming or outgoing?

Install software
Make sure all cables plugged: phone cable, USB cable to computer

Send fax from computer:
- print your document to printer HP .... FAX

Send "traditional" fax:
- put your document into scanner input
- type phone number on HP Officejet keyboard
- push button "Send"

If your HP Officejet if connected to phone line, it reseiving faxes automatically.

Hope this helps

Nov 12, 2010 | HP Officejet 4215v All-in-One Printer

1 Answer

It rings but will not let the fax came through.

try restoring it to factory settings and see if this helps

Nov 18, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers


If you have fax on hp officejet 5610.

You can recive fax .
start>steeting>printers and Fax> Setup Fax.You need windows XP CD for this Fax installation.IF manufacturer given software u r not need to install again.Just review the fax configuration by rigt click on fax icon then go to properties.
IF it helps

Jun 25, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP6110 All in one

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My printer screen says no connection

disconnected all cables and connected back.

Jan 11, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp officeject 6210 all in one printer

Sorry these printers has capability to send faxes from the computer only but not receive.

But your idea is right on wasting paper on printing incoming faxes, These days HP has launched a new model which can receive fax to your computer without wasting paper See the link bellow:

Take a look

Sep 26, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer



here are the things that i want you to follow to somehow resolve your issue.

1. On your computer, click on start then go to control panel
2. inside control panel open the PRINTERS and FAXES (XP) or PRINTER (VISTA).
3. make sure change the default printer icon to the HP Officejet 5600 series.
- right click HP Officejet 5600 series and choose "set as default printer"
4. then try printing,

note: the reason why you encounter that problem is because the default printer icon is the "HP officejet 5600 series fax".

best regards

Apr 04, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer



u can press set up go to advanced fax set or basic fax set up and then go to fax logg > press ok on that .
u can get the details of the last 10 or 15 faxes.


Apr 02, 2008 | HP Officejet 5610 All-In-One InkJet...

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