Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Ice maker is working, but will not crush ice.

Model is KitchenAid Superba, KSSS42QJB00.

Crushed ice worked fine until a few months ago. then it would work off and on and now it will not work at all. Cubed ice comes out when "crushed ice" button is pressed.

Your help is appreciated. thanks

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5 Suggested Answers

HVACRH20
  • 237 Answers

SOURCE: Ice machine works great, but will not dispense

I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at http://www.partselect.com/Schematics/Whirlpool/KAZVHYR3.gif Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.

Posted on Feb 02, 2007

the dr
  • 447 Answers

SOURCE: kitchenaid superba KSRG22FKSS01 Ice cube switch trouble

Since its an indoor ice maker its much harder to diagnose. However the motor is supposed to reverse for crushed/cubed so you can hold the freezer door switch and see if it does. If it doesnt reverse it could be the switch, or it could be a mechanical problem inside the blades (check for broken stationary blades)

Posted on Oct 18, 2007

aborcass
  • 2651 Answers

SOURCE: Ice maker only produces crushed ice

not really a reset button but htere is a solenoid that controls the type of ice coming out of dispenser. with the ice bucket in place give a look at it from underneath and find the brass rod spanning from front to back of bucket. that rod hooks into a solenoid catch that when activated lifts the rod up and down for crushed/ or cubed ice.. after locating the "hole" in which the rod enters you should also see a corresponding plastic ring that would catch the rod upn activating stich and pull/up and down.. Ill assume that the "catch ring" is tuck in the up positon , might only be frozen up in which case you can hit it with a hair dryer to melt it, its also possible that the \solenoid had melted it self in the up position in which case you need to replace it.. to check this theory you can hook the brass rod into the ring assy in which case youll only dispense cubed no crushed

Posted on Nov 03, 2008

mastatech
  • 478 Answers

SOURCE: crushed ice only

There is a switching solnoid located in back freezer wall they get crusted and jam. some time wd40 will free it up call us for tech help 704-819-6557 and parts

Posted on Mar 14, 2009

SOURCE: ice maker will only make crushed ice

There is a rod on the back of the ice cube bin. It goes below a plastic slide in the back of the fridge. If yoiu pull the bin out and it does not engage right, you will be 'stuck' on crush. Pull the bin part way out and see whether the rod is going below or above the horizonal rung in the rear. If it is above, rotate the metal control until it will slip under the rung.

Posted on Apr 17, 2009

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