Question about Cameras

5 Answers

Sigma Lens Problems

I have a Sigma 28-70mm f2.8 lens. I bought it used. When I put it on my Canon xsi it takes beautiful shots for about 20-25 minutes then I get a message on the screen of the camera that says, "Err 01 Communications between the camera a lens is faulty. Clean the lens contacts. When I turn the camera off and back on again I find it took the picture but gives me the message. I took it to a camera repair shop. Got it back home, worked for about 30 minutes, started doing it again. I'm wondering if it can be fixed. I don't want to spend any more money on it if it can't. Any suggestion?

Posted by on

  • 1sooner Dec 10, 2008

    I've already read the posts at sportshooter. I really don't understand all that they are talking about. I'll go ahead and leave the fixing up to the repairman. I guess what I want to know is if this a common problem with Sigma lenses on Canon cameras and if this is a problem that will demand that I discard it and get another lens? Should I keep attempting to fix it or move on?

  • 1sooner Dec 10, 2008

    I think I will move on. I just wanted to hear it from someone who isn't trying to sell the repair to me. Thanks.

×

5 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Cameras Master
  • 19,396 Answers

The error can be fixed by taking apart the lens assembly and cleaning the contacts.

Take the camera back to the repair shop, complain, and get the job done properly, if the camera did not receive any shock after the repair, then you are entitled to a proper repair.

Posted on Dec 10, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Cameras Master
  • 6,487 Answers

Some user also has the same problem that you have and they end up changing the reaplacing the lens eventhough there's really no clear issue about this two..I suggest you go ahead and replace it so you can move on...

Posted on Dec 10, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,268 Answers

I suggests you to just move on. Lens error is definitely the hardest part to fix. It can be replaced but it will fail again for short period of time due to compatibility issue.

Posted on Dec 10, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

Hi,

The only solution to this problem is to
remove the lens, reattach it, and check to see if the error message reappears. If you see the error code again, you’ll need to clean the lens contact.

If you still face the problem then you will have to get it repaired as the fault is with lens mechanism.

Posted on Dec 10, 2008

  • Priya darshan Dec 10, 2008

    The cost of repair can be go upto $100.I strongly recommend you to get this repaired if it is under warranty.If not then please switch to a new camera.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,847 Answers

What is the model no# of this camera?

Posted on Dec 10, 2008

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My canon rebel xsi won't take a picture with the .18-55m lens zoomed in


Clean the contacts on the lens? Your lens maybe defective need service?

Apr 08, 2012 | Canon EOS Rebel XSi Digital Camera

1 Answer

D5100 won't power on with Sigma macro lens atttached


This is not a solution but the same kind of problem.

I just bought a Nikon D5100 and found that my Sigma 105mm macro has a problem. The camera will not power up, but if I turn it on, untwist the lens and then twist it back in, the camera powers up. If I leave it for a few seconds, it powers down again. Provided I keep taking photos, it works, but this is not acceptable because it can take several seconds to get a focus on a close-up, and by time I get the focus, the camera powers down again.

I never had any problems with this lens on my Nikon D80. I also use several lenses, all of which work well with both cameras. It's only the Sigma that has the problem. And I did clean the contacts with a proper contact cleaning solution and a swab, but still no joy. My lenses are made by Tamron, Pro Optic, Nikon and Sigma, and the only problem lens is the Sigma.

Feb 29, 2012 | Nikon D5100 Digital Camera

3 Answers

What is error 99


What wide angle lens is it need f number it may be to old to work on eos 400d

Dec 27, 2009 | Canon EOS 400D Digital Camera

2 Answers

Canon Rebel Xsi autofocus doesn't work


It could well be the lens, Take it off and clean the contacts on the lens and body,

Oct 09, 2009 | Canon EOS Rebel XSi Digital Camera

1 Answer

Matching 2 brands


Simga makes lenses to fit several different makes of camera bodies including Canon and Nikon. I'm assuming your Sigma lens has a Nikon mount, if so there are some adapters, but they may not work like you want - not all functions may work properly thru the adapter. For best results you should return or sell the lens and get one with the Canon mount.

Dec 26, 2008 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Pentax K110D and Sigma 17-35mm F2.8-4 EX DG


The Penta K110D has a 1.5X crop factor so a 17mm lense would be the equivalent to 25.5mm (in 35mm standard), therefore may not give you a 103 angle view. You would not really notice that much difference between 17 and 18mm.

Aug 29, 2008 | Pentax K110D Digital Camera

3 Answers

Canon digital rebel xt :error 1 message


I agree with dovi. I actually emailed canon and here is what they said and how to do it; Thank you for your inquiry regarding your digital SLRs. We value you asa Canon customer and appreciate the opportunity to assist you, and I'm sorry to hear that you're running into the "error 1" message. From what you mentioned, it sounds like the lens might be having problems communicating with your cameras. One thing you could try is toclean the contact points on your lens and your camera. If you have not done this yet you can do so by turning the camera off, removing the lens, then brushing those copper points on both the lens and the camera body with something like a clean eraser. Should problems continue, I would suggest that you go to a local camera shop and try a different lens. That way you can determine whether the problem is due to the lens or to your cameras. I hope this is helpful Jason

Sep 04, 2007 | Canon Rebel XT / EOS 350D Digital Camera

Not finding what you are looking for?
Cameras Logo

Related Topics:

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cameras Experts

kakima

Level 3 Expert

100243 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

yadayada
yadayada

Level 3 Expert

66126 Answers

Are you a Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...