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Master
1,049 Answers
- Posted on Dec 12, 2008
Re: Printer will not print. I recently relocATED my...
Could be a couple things, but if the test page prints it always means software/driver issue. If you're sure the driver is correct, here are some things I would check.
- Is acrobat reader installed? Quickbooks prints some things to and from PDF to the printer.
- Are you using a PCL driver on a PS printer or vice versa. Many applications, websites, etc require postscript.
- What default printer have you set, Windows will print to the default printer from applications but a specific printer when making a test page and you could be printing to MS imaging accidently.
I have the same problem. My computer recognizes the printer as my default and printed a test page earlier, but I cannot print documents. I am running Vista on my computer and all the correct drivers are installed. The printer icon shows up in the bottom right when i click print, but no items show up in the que.
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