Question about Nikon Super Coolscan 8000 ED Film Scanner

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Tray not loading`

I'm putting the tray into the scanner to the guide mark, the scanner seems to accept it but the tray doesn't go fully inside. I've tried other trays with the same result. Help?

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SOURCE: can not remove film tray from scanner

I have turned off the power and then used a wire hook manufactured out of a coat hanger to pull it out. My problem is not with it getting caught but with trouble locking the film in place. Any problem or solution for that?

Posted on May 27, 2010

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SOURCE: Just inherited Nikon 8000 ed scanner. Downloaded

Hi Good day!!! yes based on what you've said you hear something suspicious in your unit. maybe something wrong with the gears. I'll suggest to contact your local technician to check your unit because it is very risky if you open it on your own.
Thank you for using FixYa
Please accept if my solution helps you

Posted on Nov 09, 2010

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Canon dr9080c wont scan to the guide plate width in ScanFile - Is this a sensor problem & where would the sensor be as there are many!!

Remove the paper tray, remove the cables carefully. If you turn tray upside down, you will notice screws, remove them carefully. clean the 'golden finger' and ensure there are no staple pins. (Staple pins alter the circuitry). The gear wheel and the paper guide must be placed correctly so that it moves freely.

S. Mohan, India

Sep 12, 2013 | Canon DR-9080C Path-Through Scanner


Fix that Jamming Slide in your Nikon CoolScan 5000ED / SF-210 Slide Feeder

I balked when someone whispered this tip to me; the thought of putting foreign objects into my Nikon CoolScan 5000ED slide scanner with its SF-210 slide feeder seemed asking for trouble.

After about a thousand slides worth of experience, and many batches that seemed to jam every other slide, I gave it a try and boy did it do the trick.

The SF-210 slide feeder works flawlessly with newer, thicker, plastic slide mounts, but if you are archiving and digitizing older, cardboard slides like I am then here's what wasn't printed in the CoolScan user's manual:

Take a AAA battery and place it in rear, left side of the slide feeding tray as pictured below.


The slides will fan out nicely, and your Nikon CoolScan will no longer try to load more than one at a time. Instead it will load them one at a time, 50 per tray, and you can actually walk away from it and let it do its job, just the way you intended to when you bought the SF-210 slide feeder attachment!

I hope that helps.

on Dec 04, 2009 | Nikon Super Coolscan 5000 ED Film Scanner

1 Answer

Hello, i have a Problem with my Canon dr 9050c. If the scanner starts the paper-tray move correct up and down. If the Scanner get a Scanjob from pc than the tray don't lift up. it sounds like the motor...

There are a set of gears that convert motor rotation into lifting of the tray. Check if the gears are aligned properly. Any stapler pin jammed inside can stop the gear, while the motor pushes it forward. This will create noise. Very unlikely that these motors fail. Also clean the paper sensor in the tray.

S. Mohan, India

Aug 26, 2013 | Canon DR Scanners

1 Answer

Hi, i have a Canon dr 9050c scanner. I have the folowing Problem: When the Scanner power on then the Tray move up and down. if i start a scan from PC than can the Scanner not lift up the tray. It sounds...

It sounds like you diagnosed it.
The tray "paper detect sensor" thinks it has paper in it, and if it doesn't have paper in it...there's a problem with the sensor.
Take the tray off and inspect the sensor. Blow out around the sensor and it's PCB and make sure it is not out of position. Check the sensor lens for anything blocking it, and retest. If it still shows always on, then replace the sensor. Press the "count only" button to illuminate it, and press the "start" button. If the scanner works properly (tray lifts, pulls paper through the scanner, and counts it)...well then you have software or connectivity issue.

Hope that helps,
Scan-R-Store Scan Store provides service and maintenance contracts on all Canon Fujitsu...

Aug 26, 2013 | Canon DR Scanners

1 Answer

Documate error 8


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.

if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.

We also have an extensive support site and knowledgebase at

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Xerox Scanners Support

Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner

1 Answer

The belt inside my scanjet 4200c has come off. How do I reattach it? I have opened the scanner. It looks to be relatively easy but I don't know how to attach the belt to the motor etc


1 Lift the hatch on the feed tray and pull up the large green tab to the left of the roller. Remove any jammed or torn paper from under the roller and around the feed tray.
2 Pull the input feed tray out of the automatic document feeder. Grasp the feed tray with both hands and pull it straight out.
3 Check the interior of the automatic document feeder for jammed paper. Remove any jammed paper, then reinsert the feed tray into the automatic document feeder. Push down the feeder cover until you hear a click.

Mar 08, 2011 | HP Scanjet 4200c Flatbed Scanner

2 Answers

Am unable to use the feeder tray - it keeps saying paper jam. There is no jam -- something seems to be blocking the mobility of the paper. I have it on "office" use and the regular scan works one...


Click on the link below and download the User guide which will help you solve the paper jam problem.
User Manual

The above link has complete information for your Epson Scanner.

* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Dec 13, 2010 | Epson Perfection 4490 Office Flatbed...

1 Answer

Just inherited Nikon 8000 ed scanner. Downloaded 3.1.4 driver. Scanner starts to work. Plug in in photoshop cs2 works. Slide tray starts to load then stops at about 3/4 mark....strange noise like...

Hi Good day!!! yes based on what you've said you hear something suspicious in your unit. maybe something wrong with the gears. I'll suggest to contact your local technician to check your unit because it is very risky if you open it on your own.
Thank you for using FixYa
Please accept if my solution helps you

Nov 08, 2010 | Nikon Super Coolscan 8000 ED Film Scanner

1 Answer

Bell & Howell 2000d fb adf tray will not go down after scanning


It may be the clutch on the left side of the ADF. there are 2 there, one does the pick roller the other the tray. you could try swapping them over and see what happens.

also the sensor sometimes sees the underside of the top of the ADF and thinks its more paper, therefore keeping the tray up. try running a perment black pen around the inside of the hole in the tray where you put the paper to stop too much light getting in. (dont colour in the sensor itself though!)

Sep 04, 2009 | Bell & Howell FB Series 2000D Flatbed...

1 Answer

Nikon cool scan 8000 How to load 2 1/4 by 2 1/4 negs on this tray

There is a lock on the oper side. release the lock and the other side also opens like a door

Apr 01, 2009 | Nikon Super Coolscan 8000 ED Film Scanner

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