Question about Office Equipment & Supplies
Hp 2015 paper jam light is on solid, not blinking. Printer won't print.
This is a widely known problem with this printer and means the formatter board needs to be replaced. Save yourself the cost and headache of repairing and move on. The problem initially began as a random situation where I would have to turn the printer off and back on to get it to print.This eventually progressed to the problem you all are reporting which is the amber toner and jam lights on. I replaced the formatter board on mine and after one month the problem returned with the new formatter board needing replaced as well.
Of course, HP acts as if they've never heard of the problem. This company's integrity and quality has gone from number 1 to dead last.
Posted on Apr 21, 2009
There is a manual paper release on the bottom of the paper tray. If it gets stuck the paper does not rise to be picked up. Not sure why it registers an amber paper jam for it, but I taped my release open and put the tray back in carefully. Its been working for 2 days straight now.
My real issue was I had both the low toner and paper jam lights on solid and amber. I waited a few days to post this to make sure it worked. Worth a shot for you all. post back if it works for you .
Posted on Feb 27, 2009
Thanks so much. HP wanted to charge me $40 to ask this question.
Posted on Mar 30, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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