Question about Creative Labs ZEN SLEEK MP3 Player

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Creative Zen Sleek Photo

The problem that I am having is that the Sleek dumped all files. All songs are gone but it won't allow me to place any song back on it. The player will come on and still keep correct time. I have tried factory reset and still having problem. Please help me.

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Re: Creative Zen Sleek Photo

Try the Reload Firmware option from the Recovery Mode menu? It makes a huge difference!

Seeing as how you can access Recovery Mode, can perform its disk operations, and seeing as how your computer does recognize it, it seems there's a good chance it's simply firmware corruption causing your problem.

Posted on Feb 12, 2008

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No Zen Sleek Adapter

Hi, check ebay for various chargers and cables.

Nov 18, 2008 | Creative Labs ZEN SLEEK MP3 Player

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My screen freezes when i try to play a song and reset will not work

Aug 06, 2008 | Creative Labs ZEN SLEEK MP3 Player

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HELP! Zen Creative Sleek Photo 20 gb

What you have to do is flash the firmware. And this is another huge problem. If you have WMP 11 you have to downgrade/uninstall it from you computer or use a computer that doesn't have it on.
Next connect your MP3 player after you have:
1. cleaned it
2. formated it
(you get to the recovery menu by holding play/pause sign and inserting a paper clip into the reset orifice.
Once it is recognized a menu will pop up asking you if you want to do various things, one of them is to sync or add files to your player using WMP 9 or 10, depending on the machine you have. CLICK that option.
Next you have to run the firmware application provided on the Creative website and that will flash your player with the firmware. It should work fine afterwards.

Make a backup of of the files if you care about them before you start this adventure.

Jul 06, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers


Circuit City, Radio Shack - anywhere really

Apr 25, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

My creative zen sleek won't play mp3's downloaded from

Apple and Microsoft have not given them permission to use the files on their device yet. Most music services use DRM-encryption now, but not all DRM-encryption methods are equal. Spiralfrog is allowed to operate because they seek the explicit permission of music companies, mp3 player providers, etc.

Mar 08, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Xen Sleek Photo

remove the song and add it again.

Dec 09, 2007 | Creative Labs Zen Sleek Photo MP3 Player

4 Answers

Not rebuilding Library all the way

1. Press and hold the Play button while powering on your player.

2. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

Oct 27, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Trouble Filing Songs into Playlists

ok, sounds like a problem I had when I was working out the software! The easiest way to create a playlist with the Zen, is doing it over your PC, if you don't have the software it is available for FREE download at the official creative Zen site, just choose your model and region then hit download- simple! (You won't need Zencast with sleek photo model) ok! install your software blah blah blah, once it's gone through that process, restart your pc and then plug in your zen. the software should instantly recognise that your player is connected, so now, you can open up the software via desktop shortcut or start menu. From here, you've got a whole ton of options, whether to add to your library, create playlists etc etc. Choose create playlist and the process is easy. Left side of the screen is navigation of your Library, right side is navigation of current playlists. Create a new list, then name it. From the top left of the screen, select a folder on your library to open, the lower left displays what's in the folder you are viewing. move tracks over accordingly, holding down ctrl while you click is a fast and easy way to select more than one track at a time. hit add in the center of the screen to move stuff over to your new list. when you're done, save it. when you exit the software and unplug your zen, it should take a minute to update itself, sometimes you may need to restart Zen also to get the playlists updated. I hope this helps!

Apr 19, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Synching from computer not working!

update the firmware from creatives website.

Oct 29, 2006 | Creative Labs ZEN SLEEK MP3 Player

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