Question about Dell 0Y3740 Keyboard

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Keyboard lag i have a dell inspiron 1501, the keyboard has started lagging behind some times its the factory key board on the laptop. Im running windows xp and the keyboard is the only thing lagging. any suggestions??

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Disable the ATI HotKey Poller service in Windows.

Go to Start->Control Panel->Administrative Tools->Services

You should see the ATI HotKey Poller Services listed. Right Click on it and select properties. Halfway down the screen you should see the "Startup type." Choose disabled from the drop-down list, click apply, close out all applications and reboot. This should resolve your issues.

Posted on Dec 20, 2008

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Does external kybd do same? if yes, ck disk space (c: properties) and mem usage (task manager-performance)

IF No, then you may have a bad kybd...suggest shop replace-easy fix to screw up :(

Posted on Dec 09, 2008

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Posted on Jan 02, 2017

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Check your ease of access settings from the control panel. Make sure you don't have any keyboard and mouse settings that make for slow stroke response.

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really hate when people start talking bs without knowing all the facts.. there IS a 5 min factory reset magic button or buttons

restart your computer when you see the dell screen press CTRL+F11 follow the steps mine too about 3 minutes


if your computer is older then 4 years I think its F8

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may be the shift key hard be press down, so shake or tap the key board.

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2 Answers

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Keyboard is definitely bad and will need to be replaced but try one more thing just to be sure.

GO into the BIOS by pressing F2 on your external keyboard. In the BIOS, there is an option in there to reset to factory defaults after you do that save changes and exit but after you completely exit, unhook the external keyboard and see if your laptop keyboard works. If not then you know for sure without a doubt the laptop keyboard needs to be replaced.


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1 Answer

Laptop Mousepad and Keyboard stuttering, slow


This may be a battery power monitor issue. Try disabling the "Mircosoft ACPI- Compliant Control Method Battery" device. This is located in Control Panel-->System-->Hardware Tab-->Device Manager-->Batteries. Had similar problem with 2 Acer Aspire series laptops (diff models). 2 and 3 year old. Original batteries (both still hold charges for 1.5 hrs of normal usage). Running WinXP, one with SP2 and other had SP3. Both came in the last month with slow jerky TPAD function and nearly non responsive keyboard access. Checked the usual; virus, spyware, hijacking, driver conflict etc. Cloned drive and factory installed..still same problem with kb & mouse. However an external USB keyboard and mouse functioned normally (no lag). Noticed with Battery removed kb & mouse was normal. Finally found disabling ACPI control battery device resolved this issue while allowing laptop to run on either battery or AC.

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Here is a link to instructions for restoring your pc.

Click Here

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You can run a system repair with the recovery or operating system disc to get it back to the factory settings. A repair will reset the system, and leave any of your files, pics, and programs that you've put into the machine. If you want to clear everything, and go back to the factory settings, then reformat the hard drive and install a new operating system.

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Disable the service called "ATI Hotkey Poller".

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