Question about Rival 3040-VG 4-Quart

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Outside of Crock Pot Extremely Hot....Is This Normal?

I haven't used my crock pot in a while and am using it today. The outside of the crock pot is extremely hot (even on low). I don't remember it ever being like this before. I thought it was always warm to the touch. It got this hot right after being plugged in for only minutes. Is this normal? Do I need a new crock pot?

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Re: Outside of Crock Pot Extremely Hot....Is This Normal?

This is not normal. Thermal switch is not functioning correctly. Wiring inside not easy to replace. Crock pots cause a lot of home fires. Cheaper to simply buy a new one.

Posted on Aug 27, 2007

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Re: Outside of Crock Pot Extremely Hot....Is This Normal?

The more I am reading, the more concerning it seems to be that a crock pot can 'normally' run with the outside getting hot enough to burn. With other people saying that their models do not get hot, only warm on the outside I shall be returning my CrockPot to Costco and doing more research.... best do without than fear it's use around my two young sons!

Posted on Feb 21, 2012

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Re: Outside of Crock Pot Extremely Hot....Is This Normal?

The Rival Model 3040 manufactured between 1999 and 2004 was included in a safety recall. The official reason was handle breakage. There seem to be a lot of people who think this model runs too hot, though. For more information, go to

Posted on Jul 19, 2008

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Okay. Spurs21

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