Question about Microsoft Office 2003 Basic Edition English (s55-00066) for PC

3 Answers

Problems with Solution Center and also PowerPont

I originally installed Office Student and Teacher Edition 2003 when I bought my current Dell Inspiron notebook about a year ago.

Everything semed to be fine until last month, when a Solution Center messsage started appearing on PC startup, requesting that I install the Solution Center CD. (I don't even know what that is!) This message pops up repeatedly throughout the day and I am constantly pushing "Cancel," but to no avail.

A [possibly] related problem occurred today. I attempted to create a PowerPoint presentation but the only program available is PowerPoint Viewer! I was able to create PowerPoint presentations in the past. So PowerPoint seems to have disappeared. I tried to run the Office 2003 CD today, thinking I could reload the program, but when I do so, a Solution Center message tells me to install the CD -- but it again gives me the message that this is the 'wrong program' or file.

What does it all mean?

Posted by on

  • coneill Dec 09, 2008

    ..And of course, what can I do to remedy these issues?

  • coneill Dec 10, 2008

    Thanks. I'll try that later today.

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3 Answers

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  • Microsoft Master
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It will be better if you can just remove first the old Office that was installed on that computer then after that you can run again the Office 2003 CD to inst a new copy on your computer....

Posted on Dec 09, 2008

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  • Master
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I would uninstall the programs in question that you are having an issue with. Then reinstall them fresh from the disc. If you still have issues after that please let me know and I will assist you further. Also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Dec 09, 2008

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  • Master
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Try uninstalling ms office completly and re installing it. This should clear what problem it is having with the product key.

Posted on Dec 09, 2008

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