Question about HP LaserJet 4350 Printer

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HP Printer top cover replacement

I have a printer that was damaged during shipping, and I have to replace a few of the cover pieces. One of those pieces is the top cover itself.

The printer is still under warranty, so I am getting a replacement cover from HP. What do I do about the serial number/product information sticker on my old lid? Can I just take it off and tape it to the new printer (like we do in the shop for laptops and such)?

I'm worried about voiding my warranty by removing the serial number from the printer... Anyone have any ideas?

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I think your best bet is just to store the old lid away and keep the receipt that HP sent with the new lid. That way you can prove they replaced the lid and you have the old one with the sn on it to prove it.

Posted on Dec 09, 2008

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Stating that there is no paper but there is paper in the tray


Usually this means that the paper can't be picked up. First take out the paper and check for curled edges or wrinkled paper. Discard damaged pages. Check for torn corners and remove any small foreign objects. Make sure that the paper is aligned properly when you return the paper to the tray. If you only have a few sheets in the paper tray, add more paper.

Next check if the rollers are dirty. They can be cleaned with a damp lint-free cloth. (Just a little water is needed.) Check that the feed mechanism is undamaged. My home inkjet printer (an HP OfficeJet 7000) had a part of the paper lift mechanism break a few days ago. If you pushed the top sheet of paper just right, the printer would still pick it up. We noticed a loose piece when we opened the back of the printer for the straight-through paper feed. After attempting to replace that piece, we looked closer and another part fell out of the printer.

Some find it worthwhile to take apart the printer and re-attach the parts. If the printer is still under warranty, let HP do the job.

I hope this helps.

Cindy Wells

Sep 12, 2015 | HP OFFICEJET PRO 6830 E-ALL-IN-ONE PRINTER

1 Answer

Desktop 2514 ink reset


With the printer turned off and unplugged: Remove the printer cartridges.

Check to make sure the contact points are clean and do not have something covering them like a piece of plastic that protects it during shipping.

Look inside the printer and check the cartridge bay for any debris or dust blocking the connection. If any debris is found clean gently with a q-tip or cloth. Do not touch the contacts with your fingers.

Reinsert the cartridge and power on the printer.

If the same error code displays return the print cartridges for a replacement as they may be defective. Most cartridges have a chip on them that communicates with the printer. If the chip is missing or damaged it will not work properly.

As always, only use manufacturer recommend cartridges. Hope this helps.

Dec 01, 2013 | HP Office Equipment & Supplies

1 Answer

Close top cover


Hi,

Check the link below and it should help you fix the issue with your printer.

Click here -> HP Printer Cover Open Error

Also try the steps below :

this problem can be fixed by taking tray 1 assembly, pushing the sensor back in, it should work.



Regards,
Suhail

May 20, 2012 | HP LaserJet 4250 Printer

2 Answers

Can I get parts to replace broken hinge? I have an HP Officejet 6210 All in One.


In the mean time, I kept my unit working by just removing the broken top half of the hinge.
You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.

Dec 01, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Left hinge is broken on HP officejet 6210


Let me know if you find a source for replacements. In the mean time, I kept my unit working by just removing the broken top half of the hinge.
You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.

Nov 21, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hinges for top cover for HP officejet 6210- Q5820A


Let me know if you find a source for replacements. In the mean time, I kept my unit working by just removing the broken top half of the hinge.
You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.

Sep 06, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

I keep getting a paper jam


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

If the problem is not solved the printer would need to be taken apart and cleaned, there maybe some paper inside or something else that is not supposed to get in there.

I would recommend sending it to a repairer in that case, or contact your dealer or hp for warranty repair. This may not be covered by warranty, check with your dealer or hp.

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1 Answer

HP Print cartridges are unrecognised


Hi,

I understand your concern, the cause for this problem is you are trying to install the cartidges which belongs to different zone. This is due to regionalization of the cartridges. As you have bought the printer from UK you should get the cartridges from that zone only.

Click here to know which zone UK belongs and which cartridge is compatible with your printer. From the link you can find UK belongs to zone 2 and New zealand belongs to zone 1. So return the uncompatible cartridges and replace it with zone 2 cartridges.

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1 Answer

Replacement drum for Q3964a


HP Color LaserJet 2820 and 2840 AiO Series Products - How to Replace the Imaging Drum Replace the imaging drum
  1. Push the scanner-release button to open the scanner assembly. Figure 1: Example of scanner release button location c00364331.gif
  2. Open the top cover. Figure 2: Example of top cover being opened c00364332.gif
  3. Grasp the imaging drum handle, and then rotate the drum until the handle is at the top.
    NOTE: The drum may be a snug fit. If needed, gently apply some force while rotating and removing the drum. Figure 3: Example of imaging drum rotation c00364333.gif
  4. Lift the imaging drum straight up to remove it from the device. Figure 4: Example of imaging drum removal c00364334.gif
  5. Remove the new imaging drum from its packaging.
  6. Place the imaging drum on a firm surface, and then pull the orange rings to remove the shipping pins. Figure 5: Example of shipping pin locations c00364335.gif
  7. Remove the orange shipping lock on each end of the imaging drum, and remove the two orange shipping spacers. Figure 6: Example of shipping lock and spacer locations c00364336.gif
  8. Remove the orange cover from the imaging drum. Figure 7: Example of orange cover location c00364337.gif CAUTION: Do not touch the surface of the roller or expose the roller to light for an extended period of time. Doing so could cause print-quality issues.
  9. Align the arrows on the side of the imaging drum with the arrows inside the printer. Figure 8: Example of arrow location c00364338.gif
  10. Lower the imaging drum into the printer, and then press it firmly into place. Figure 9: Example of imaging drum installation c00364339.gif
  11. Close the top cover and the scanner assembly.

Feb 27, 2009 | HP LaserJet 2840 All-In-One Printer

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