Question about HP Photosmart 3310 Printer

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Magenta horizontal banding on all color printout

I have had a problem, perhaps since new, with all printout on my HP 3310.  There are trace magenta horizontal bands, apparently spaced at about one-pass intervals.  This problem is not apparent on any diagnostic printouts, but is pervasive on all color printouts, both from external computer prints and internal prints from memory cards.  No amount of clean or align (alignment is successful) seems to fix this.

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I suggest that if your machine is under warranty you call out HP, as I have heard that they don't support these machines with parts therefore you will get a new machine.
Good Luck

Posted on Dec 09, 2008

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