I have a model w3622 machine. The sound card works O.K. when I am playing music,downloaded from the internet.But when I try to play from an external source,(line, or mic input), then no sound comes out.After that the card won't play any sound from any source until I restore the whole machine.I have a turntable connected to the line port, and when I hit record I can see the music being played on the screen, but no sound and then I have to go through the restore process again to get it to play . Any ideas?? Tnx Jim
Are you trying to record and listen at the same time? It doesn't usually work that way, the computer has to process and encode the audio signals before they can be listened to. Once you restore the computer, are you able to listen to the recording? If you have onboard sound, rather than a separate sound card, all the audio processing is done by your CPU. If you are trying to listen to the audio as it is being recorded, you are probably overloading the capabilities of the device and its shutting itself down. Try to record without listening. Also make sure you have the latest drivers. If it is onboard audio, check the manufacturer's website for updates. If you know that it is Realtek AC 97 (probably says so your manual), you can download new drivers from the Realtek website.
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From there input the make and model of your unit and you will be able to download any software that came stock with your computer...
If you purchased the software separately you will need to contact the developer of that software to retain a new copy. You may or may not need proof of purchase and almost defiantly will be required to have a serial number ready.
If you have a teen from 12-16 around your house, ask him how he steals music then ask him to search for burning software eg NERO for ya and let them do your dirty work. However I do not suggest this as it is illegal...
Can you hear the Windows Startup/Logon/Shutdown/Logoff sound? If not, there must be problem with the Sound Drivers. Please check the sound settings from the Control Panel (in your case, i don't think the sound icon is shown on the taskbar). Open the sound settings and try to adjust the volume level, if the sliders don't work, then you need to reinstall the sound driver.
Let's hope this isn't a hardware problem and so I would conclude that reinstalling the Sound Driver will definitely fix your problem.
This sounds like a common problem. You need to install the drivers (small programs that instruct the computer to notice and manipulate peripherals, like a dvd or cd player, sound card, etc...).
The easiest place to find your specific driver is at the Packard Bell web site under support > Downloads. There are MANY sites (even some that advertise on this very site) that say they have the drivers for your dvd drive, but go directly to your manufacturer's web site. These companies that provide drivers for computers install a program into your computer and there is a fee for use of these web sites.
UPDATE: I just checked the Packard Bell Web Site and was unable to find specific drivers for your particular model. They stopped making them some time ago, and no longer support the model. That being said, you can still conceivably find the drivers, it will just take some investigative work on your part. In doing a broad search on the internet, I found that many people are looking for that very driver, which is an indication it has become hard to find.
External or interal speakers?
Check control panel under sound to see if mute is checked on sound card.
Check system icon control panel, hardware, device manager to see if sound card is installed correctly? ! means not installed properly.