Question about BenQ DC E600 Digital Camera

2 Answers

Zoom and the camera shuts down

I recently bought a digital camera. Its a BenQDC C540. Everytime, I zoom in, the camera automatically shuts down? Any suggestions on what to do?

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  • muffya Jul 10, 2008

    we did got our last shot before the battery turned dead. So we charged the battery then, afterward as we put the battery again unto the cam it did not turn ON..I checked the charger and the battery and found no defect at it! the charger has an output of 4.2v and the battery has a voltage stored also...can you please help me resolve at this one?

  • Ozmodias Nov 23, 2008

    I have the same problem, it starts when I disconnect the camera from my PC wrong. So the problem may be software, because the camera was in perfect condition before that.

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2 Answers

Change the charger and the batteries , test with other one

Posted on Oct 07, 2008

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  • 44 Answers

Lo m8 sounds like a software problem m8 but cant be sure without taking it apart i would look for any damage to lense or switch for zoom.if no fault is found then i would try and find the software for it. but if you want more info or would like to get it done from somewear then try tech sapport at this site http://www.mobilephoneservicecentre.co.uk/

Posted on Jul 04, 2007

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1 Answer

Camera shuts down when i use the zoom.easy share c180


Using the zoom requires the motor which pulls more power than the camera when idle. If the battery is close to exhausted it will shut the camera off when you zoom. If this isn't the case your zoom may be stuck and the camera shuts down to prevent damage.

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Make sure your batter is fully charged, and is not bad. This kind of reaction can happen with a weak battery or partly charged.
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Don't think you'll have to send it in for repair. How old is your battery? Keep in mind that it isn't meant to last for more than a year or two, regardless of how often it is used. A camera will automatically shut down if its battery power is getting low. This usually occurs when the camera is doing power intensive actions, such as zooming (it uses a motor). Anyways, Amazon has some generic options for you if your battery may be over-the-hill:

http://www.amazon.com/s/ref=nb_ss_p?url=search-alias%3Dphoto&field-keywords=kodak+m1033+battery

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Hi Rachael_amor, If the lens will not zoom on the camera will it off the camera? If not then it has some grit, dirt, and the like in the lens. You could attempt to vacuum around the zoom however, I suspect it will need to go in to Nikon. That lens is not well weather sealed, it is a inexpensive consumer lens.

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Wet has affected the circuitry and could be progressive-[in which case there will be no repair option] best let the camera dry out in a warm place. Take batteries out and let it dry. You could help it along by putting the camera in a snap shut poly-bag with some rice or salt in a cloth/tissue tie to absorb any moisture. As regard the Digital zoom- strict speaking it has no value -it is simply magnifying the centre of the recorded image. rely on the optical zoom and print up bigger section for better clarity.

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I have the same problem... when I try to operate zoom, camera shuts down. Help!

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Check out this similar post - http://www.fixya.com/problems-solutions/t103765,p241282/Ricoh-Digital-Cameras.aspx In your case though, I would try to turn it on with playback mode selected on startup, to prevent the zoom from extending. This way you will know if the problem is connected to the zoom, or other mechanisms. In any case, if it's not a battery/battery door/card problem, you'll need to send it for repair, or find a shop that can handle it, and it's rarely a cheap repair. Good luck

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