Hi ok i was embroidering away fine then it kept stopping and saying check upper or lower thread isnt cut checked and nope so i looked at the bobbin and still quite a bit of thread on it, but wound another bobbin and went to thread it all again but the thread isnt picking up the bobbin, changed needle and re threaded it all again and still not so my machine is poorly any ideas?? please help
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you saying that the upper thread is not pulling the bobbin thread up to the top?
Install a brand new needle.
Remove the thread. RAISE the presser foot and rethread from the beginning--allows the thread to seat completely in the upper tension disk.
Check that the bobbin thread is inserted in the bobbin case facing the correct direction and that the bobbin case is threaded correctly through the bobbin case tension. Be sure to leave at least a 6" tail of thread on both the upper and lower threads.
If it is still not picking up the bobbin thread, the bobbin case may be defective/malfunctioning or your machine probably needs professional service.
try changing the needle try rethreading the machine top and bobbin make sure to use every thread guide-this is improtant for the thread tension make sure the bobbin is turned correctly in the bobbin case also could be a problem with the computer motherboard or there could be a problem with the timing
Upper thread breaks
1.the needle may be bent or damaged--try rolling the needle on a flat surface to see if it's bent or not
Or the needle could be in backwards
Correct needle insertion
Correct needle insertion is mandatory for proper use of sewing machine.
Raise the needle bar to the highest point, then loosen the clamp screw to remove the old needle, place the new needle in the clamp with the flat side to the back of the machine or if using a round needle--the groove in the needle should face away from the shaft.
Push the needle all the way up to the stop or as far as it will go, then tighten the needle clamp screw
2.upper tension may be to tight--try 3 to 5
3.thread may be hanging up in bobbin case--check area for loose threads or lint
Lower thread breaks
The most probable cause of lower thread breaking is improperly wound bobbin
1.always start with a empty bobbin
Never wind one color over the other
2.choose thread that is identical in color & type as the one to be used for upper threading
3.wind the bobbin evenly across & in layers
4.don't wind the bobbin so full that it would be tight & hard to insert into bobbin case
6.lint built up in the bobbin case--frequent cleanings will eliminate this problem, the more often you use the sewing machine the more often it needs to be cleaned
7.thread catching on the bobbin spring or latch on bobbin case, check to see that the bobbin is inserted completely & correctly, & that you are using the right kind of bobbin
for the top & bobbin thread keep thread tails of 3 to 6 inches long pulled behind the needle before you start sewing
yes,sometimes the thread will get caught on the spool, you might think about getting a extra holder that sets behind the machine to hold those spool's that the thread get caught on, that's what I did.
check the bobbin to make sure it's not warped
check the needle to make sure it's not bent-roll on flat surface to see if it roll correctly
make sure the bobbin is in the bobbin case correctly
make sure you have a 3 to 4 inch tail on the bobbin-so the upper thread can pick it up easily
make sure you have a 3 to 4 inch tail on upper thread also as it picks up the lower thread
or you can hold the upper thread with your hand to the side of the machine & use the handwheel to lower the needle as it picks up the lower thread
pull both threads to the back behind the needle
make sure there is no lint or loose threads in the bobbin area
Is your needle in right, flat side facing away from you? There may be some thread stuck in the machine, or bobbin area, use a brush to clean it all, then rethread. Call their customer service listed in your manual
Hi. This may sound silly, but the most likely reason the upper thread doesn't pick up the bobbin thread is that the needle is in backwards. (Sounds silly, but it's true!)
Needle shanks have a flat side and that flat side has to go in a particular way for your machine. With most modern machines, the flat side goes to the rear, facing away from you. Check your manual to be sure.
The second most likely reason is that your needle may be bent. Check that your needle is straight (or just use a new one).
This is sometimes caused by the upper thread not threaded correctly. You need to thread it first with the pressure foot in the up position. You need to "floss" the thread into the clear plastic guide as this is where the tension is. The tension should be set to E for embroidering. Also make sure you get the bobbin thread in the slot on the bobbin case. Also, lower your pressure foot before you begin embroidering. Hope this helps!
- check ifu are using same needle model. - check hight of needle bar is ok - check timming between needle bar and hook. - check if your material is very stritch or no - check blad point of hook is ok or no best regards
Try putting in new needles. Make sure they are in the proper position. There is a stopper which keeps the needle down far enough to make the right connection. Sometimes the needle stopper, after long use, moves up a little which prevents the needle from going low enough to pick up the bobbin thread. You could try lowering the needle just a little. Not to far, or it will break the needle. Sewing machines need a lot of oil. Not all at once but a drop or two after an hour of use. All lint needs to be removed from under and around the bobbin before it is oiled. Keeping the machine clean and oiled is the life of the machine.
I just posted this under another Brother machine...mine is a se 350 but, might be the same problem!!
Hi....I also kept getting the check and rethread upper thread message, I'd sew about 15 stitches and it'd stop. Here's what I did. On the left of the machine, in the back there is a screw....loosen that screw, take cover off, then lift straigt up and out on the cover that has the 3 on it in your threading seqence. Next, I started inspecting and cleaning the thread route from top to bottom. Lo and behold....I get to the place where you come down the front of the machine and turn to go back up and I spot a little slice/cut in the plastic piece so, when I was threading the machine I guess I was pulling it to far to the left causing it to wear a little slice/cut in that piece....so, I finished cutting it off with a utility knife, used an emery board to smooth it down, put the covers back on and it works GREAT!!!! Who would've ever thought that it'd be so easy and save me a bunch of money!!! I sure hope this helps someone.