Question about Lexmark X7350 All-In-One InkJet Printer

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Incorrect ink level reading

The printer doesn't seem to register that I have inserted a new ink cartirdge -black or colour. I'm sorry, but due to cost I have used refilled cartridges -refilled in a high street shop that advertises on Tv. I follow the instructions to insert the cartridges. But the message 'ink level low' still appears and the print quality is the same as with the old cartridge: it is faded, even on 'best' print; there are sometimes vertical lines with no print. I have looked at the 'maintenance' section of the 'lexmark productivity suite', and printed a test page, done 'clean to fix horizontal streaks', looked on the help section and trouble shoot section. Today I have ordered more cartridges -remanufactured and originals. Any advice please? Thankz

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Re: incorrect ink level reading

Kiwipom, While ink cartridges look like plastic cups that only hold ink...they are not. The information the printer needs to think it has a "NEW" set of ink cartridges is on the cartridge itself. You must fakeout the printer to believe you are inserting "new lexmark" inks. Printer companies make money from the repeated sale of the ink, not the printer itself. I had an old epson that I would refill I would then have to place pieces of tape on the cartridge turn the printer on, remove the cartridge move the tape to another side of the cartridge turn on again etc. Anyway lexmark may need the same. When the new original cartridges show try them first to get the printer "thinking" correctly. Let me know what happens. Good Luck, Tim

Posted on Feb 28, 2007

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