Question about Microsoft Xbox 360 Console

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My xbox will not read the disc, it does'nt sound like its spining

I dont think the motor that spins the disc is working

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  • Anonymous Dec 09, 2008

    have same things nothing happen when i put disc in it tell me reading and after it tell me open the things for putting disc. i tryed all my game it wont work

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Call up the xbox section of Microsoft (the number is on xbox.com) and talk to a representative if that doesn't work go to best buy or some company that fixes xboxs

Posted on Dec 09, 2008

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1 Answer

My xbox 360 is not playing the games nd it didn't have no ring of death at all whats wrong with my xbox 360


Listen to the console carefully...if it sounds like the disc is being read and spinning then the lens could be dirty. If the disc does not spin it could be two things, one of which I have experienced and repaired. 1: the disc motor could be dead, or 2: the lens cradle is stuck somewhere on the track (I had this one).

If the cradle is stuck then it will make a barely audible clicking sound. To fix this I dismantled my box and the disc drive (WARNING: It voids the 3 year warranty!!!) and pushed the cradle to the center of the tray. Afterward, I opened and closed the tray to see visibly if the laser got stuck again...it didn't. I put a disc in and it read perfectly. So I pieced it all back together in hopes that I was successful. I did it at work earlier so I don't know the end outcome. So far it sounds perfect, disc and all.

Hope I helped =J
Your friendly soldier,
SPC Gaither

Dec 23, 2010 | Microsoft Xbox 360 Console

1 Answer

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If it spins up ,then says open tray
its a bad/weak laser or no spin up
would be a bad drive/wormgear motor.

The laser replacement cost 70.00-80.00
the drive swap cost 80.00-100.00
The laser cost 35.00-50.00 D.I.Y.
and the drive cost 40.00-65.00 D.I.Y.

Sep 08, 2009 | Microsoft Xbox 360 Console

2 Answers

Wont read games. Console says insert game into xbox 360 or open tray.


you might need to clean your laser, if they get dirty from playing games they won't read anything. When you put a game in the laser flashes once to read what type of disc is in, if its dirty it wont read anything and thinks there is no disc in it. If cleaning it dosen't help then you might just have to replace the laser. They aren't overly expensive and they are pretty easy to install as well.

Aug 09, 2009 | Microsoft Xbox 360 Console

2 Answers

Disc unreadable


It is a hard problem to diagnose without having the dvd drive opened up. But, firstly try a good quality dvd lens cleaner, make sure there are no scratches on your discs, if they are scratched you can buy a dvd/cd buffer which smooths the surface, easily available on ebay etc. If you still have the same problem, it is likely to be as follows........   1: it needs a new laser  2: the worm motor or  3:the motor that spins the disc (Unlikely).  

Jan 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc not spining in drive


sounds as the laser burnt out contact sony at 1800-345-7669 to get fixed or replaced

Jan 05, 2009 | Sony Playstation 3 (PS3) Console

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Xbox 360 wont read disc


Listen to the drive if it spins and sounds normal then you will have to replace the laser inside the drive. If it's now spinning up then there's a problem with the motor and most likely will have to replace the motor or the drive.

Sep 30, 2008 | Microsoft Xbox 360 Console

2 Answers

Disc doesnt spin , the lens dont move up and down , only lights red


Sounds like a motor issue, not a laser issue.

http://cgi.ebay.co.uk/PSTwo-Slim-DVD-Drive-Snake-Motor_W0QQitemZ290237209741QQcmdZViewItem?IMSfp=TL080609158a11571

That link is for a new snake motor which moves the laser back and forth

http://cgi.ebay.com.my/Playstation-2-Ps2-PS2-Spindle-Motor-V3_W0QQitemZ250083031090QQihZ015QQcategoryZ11328QQcmdZViewItem

This link is for a new spindle motor.

Jun 11, 2008 | Sony PlayStation 2 Slimline Console

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Cannot play any discs


call 1-800-4myxbox

if you dont have a warrenty you can buy a new one or you can mod it to see if you can fix it, i only recomend this if you are good with electronics.

Mar 18, 2008 | Microsoft Xbox 360 Console

11 Answers

Xbox CD Drive wont spin


The disk not spinning can be one of many things. first and foremost, did you have green lights on the ring or were there 3 red lights. If there were 3 red lights then you have hardware problems and we will need to get you the code of the problem. Now, if you have a green light then the problem most likely is that the laser has either gone bad or is out of adjustment. The voltage adjustment is not a hard thing if you have experience with a meter. HOWEVER YOU MUST BE VERY AND I MEAN VERY CAREFULL WHEN YOU HAVE THE COVER OFF OF A 360. It will take less than 5 minutes of run time to smoke the processor if you do not have all the airflow ducts and cover in place. TRUST ME ON THIS I repair game machines as part of my professional living. You can take a look at the laser and see if you get a red flashing of light when trying to read the disk. if you do not the laser is bad. If you do then it still may be out of adjustment. JUST BE CAREFUL TO NOT LOOK STRAIGHT INTO THE LASER YOU COULD DAMAGE YOUR EYES keep your eyesite off of a direct view. You will still be able to see if it lights up.
Another option is that the motor is bad. to know this you will have to wire the motor to a power supply and test it out. if it spins when hooked to an extenal supply then it is good.
It could also be that the circuitry on the motherboard that tells the motor when to spin is no longer working right. You should get some type of error on the screen or red lights if this is the case. but not always I have had 2 machines that said all was well when the motherboard was the issue. So, you have a little research work to do first. let me know about the lights!!

Feb 09, 2008 | Microsoft Xbox 360 Console

2 Answers

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Hi i had the same problem on my 360,
so i got a new laser off of ebay,
and that didn't fix it so then i read some fourms,
and found that my drive motor that spins the disc was broken,
so i replaced that and now the xbox is working like new again :)

Jan 04, 2008 | Microsoft Xbox 360 Console

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