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Wont Print a Large PDF File

My printer will not print a 66 page PDF file, it will only print the last page. If I make a 4 page document will only a letter on each page it will print all pages. Not sure if its the printer or a problem with my Laptop.

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  • Martin Ryan Dec 11, 2008

    I have a lexmark x3580 and a HP Pavilion Entertainment PC. I still have well over 40G's of memory on my laptop as well.

  • Anonymous Dec 12, 2008

    I have printed the first ten pages and then the next ten and so on then i printer the last 16 pages and it worked like that. I spoke to a friend and they said it might be the memory within the printer that is causing the fault.

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  • 169 Answers

You don't say what kind of printer or computer so it's a little hard to narrow down what is happening. That said, it sounds like you've running out of disk space while the print driver is trying to make data to send to the printer. If you can print the 1st few pages (try 4, then 3, etc.) then this is almost certainly happening.
Check how much free space is available on your hard drive.

Carl

Posted on Dec 10, 2008

  • Carl Gehrke
    Carl Gehrke Dec 12, 2008

    Well 40Gb of hard disk space seems like enough to spool a large document. So next is to determine if there is something in particular about this document or if you're hitting some limitation of the printer driver.
    I checked the Lexmark web site and found they do have an issue with printing multipage documents on systems running Windows Vista. It didn't sound to me like this was your problem.

    Are you using the same program when you make the 4 pager that does print? I'm thinking that you're using Acrobat Reader for the 66 page one and something else for the 4 pager. Sometimes different programs have different problems with printing.

    Can you print this same 66 pager in reverse order? Some print drivers call this "collated" other call it reverse order printing. No matter what it's called on your printer, we need to check that this isn't making any difference.

    Can you print some pages of this document less than all 66. This is related to but not the same as the reverse order test above. Try printing from page 64 to the end, from 13 to 17, or anything else that isn't the whole document but is multiple pages.

    Can you print other large (multipage) documents from this same program?

    In the end one of these things is going to be the truth:
    1) There is something about this particular document that makes the bad thing happen.
    2) There is something about this particular copy of this document that does the bad thing.
    3) There is something about this program that doesn't play well with large documents.
    4) There is something amiss in the way your OS interacts with the print driver.

    Once we figure out which problem is going on we'll be able to come up with some sort of workaround.

    ttfn,
    Carl


  • Carl Gehrke
    Carl Gehrke Dec 13, 2008

    Guest makes a good point, sometimes the printer does run out of internal memory when printing these sort of non-trivial jobs. Usually when this happens it's because the document has some memory intensive to render object in it and so unless that particular page is printed we don't see the problem. A quick test for this is to see if the document prints at the lowest quality settings better than at the default ones, if you get more pages you're on the right track.

    Carl


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