We recently got our phones through the cable company and all of the phone lines work great but our fax line. When I called the cable company they said that I need to change the speed on my fax to below 9600. I am not sure what that is nor do I know how to change it. I can not find anything on how to adjust the speed on our Canon L80 faxphone machine. Is there anyway you can help us? Thank you, Mary
That's not even a coherent response. Even analog phones go from an analog signal from your home, to a digital signal at the carrier, to an analog signal at the recipients end. It all goes digital at some point.
Fax machines work fine with a digital phone. The baud rate may need to be lowered in some cases, but working for a cable company, I've personally worked with hundreds of fax machines that work just fine.
Try lowering the baud rate and/or using a DSL filter if you are having problems. If you are unable to find the baud rate or speed setting on your fax, you may want to contact Canon to find out how.
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When we are speaking about faxes you have to try at least a few numbers, because there is sometimes a temporary problems with tel line speed. To send or receive the fax the tel line should be stable. Fax machine try to connect to highest speed (33,6 by default) and if the line is not stable you will receive connection error. Try again but tomorrow or ask yout telephone company if there is a problem with line pifonski
Dial the fax number in Japan with a regular phone. You hear how responsible you a fax from the other side? If you answer a fax can be heard, the more likely the issue is still in the phone company that gives you the link.
If your fax machine was working before this could be a line problem. Call your fax number with your cell phone or another phone. If you get a message phone the phone company or it just rings busy its probably a line problem. Another check is to plug your hand set into the wall outlet jack, you should hear the dial tone. If there is no dial tone its also a line problem. Or just try pluging your fax machine in at another location, if it works there you know its a line problem. If its still not working its going to be one of the boards inside the fax machine. Good luck.
Normally a fast busy signal indicates a problem with the phone line. You need to call the phone company and have them do a "line check"
Sometimes they can fix this over the phone, sometimes a service call is required. No charge to you tho.
try switching the fax with a phone and calling... that phone with your cell... see if you have static... if you have static on the line... then call your phone company and have them fix the line... or try putting a magnet filter on the line... next reconnect your fax and call... if your phone line is ok... and it just keeps ringing.... adjust the ring wait time to 2.... if thats doesn't help... you have a bad mainboard...
Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.
Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
For use with a dedicated fax line.
Every call is answered as a fax.
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.
First thing to check is the condition of the phone line, if the machine has a handset make a phone call from the handset, is the line clear? Is there any static or Echos on the line?
Is the machine on a shared line with computers or an answering machine?
Call the Fax machine from a phone, is the line clear? did the machine generate its handshake burst? Did anything else try to answer the line?
Check the phone cable input, it should be going onto the LINE jack on the back of the machine.
You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax. If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.
Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.