Question about SanDisk Sansa e250 MP3 Player

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The screen on my sansa view just went white and every thing works but the screen is white with a green line throgh it

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  • Anonymous Feb 25, 2009

    I have the same thing. Mine was working fine and then a few hourd later i turned it on and there is just a white screen. The circle thing lights up and it still plays but the screen is white. i tryed to re set it but that has not seemed to help

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 15, 2008

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1 Answer

Sansa view white screen


Yep All you can maybe try is this:
Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the SanDisk website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Sep 30, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

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My sansa view mp3, is locked


Hi,

It's on the side of your player, the old button. Near the mic. I believe right now it's on a side with orange, tick it to the side that shows white. Open it again, should be unlocked...
I hope that works.. lets try

Apr 04, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

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Sansa crashed have white screen


I have a e250 also and it white screened. I could'nt shut it off. I just left it on overnight and 1/2 of the next day until the battery went dead. Then pluged it in. It Worked!!!!

Jan 19, 2009 | SanDisk Sansa e250 MP3 Player

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Bad track and Battery


Make sure the hold switch is not engaged.
Remove the songs from the player and then reload them. If they are froma subscription service, make sure they do not have fixed-term licenses on them. Right-click song --> Properties --> digital rights or media usage rights
Use Windows Media Player to view the songs that are stored on your mp3 player - best to view them in the "Sync" tab. Find the song that you want to delete, right-click the song, and select Delete (or left-click and press Delete on your keyboard). Voila!

-Tha Mp3 Doctor

Dec 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My 4 gb sansa is malfunctioning every time i turn it on, theres this white screen with soem green leaf-shaped things that come up the scrol button works, it lights up blue, but I cant do anything else


your screen is cracked you probably droped it,... i should know becuase what you just described is what my old broken one lookes like i bought a new one,...(you cant replace the screen i tried).

Dec 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa View has a "ink blot" graphic and a white background when I turn it on.


if its an inkblot you broke your screen..... the same thing happened to mine and i'm still trying to find a place to repair the screen.... if i find anything i'll tell you

Oct 11, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My Sansa E260's screen is white and it won't turn off


you have to hold down the power button for 13 whole seconds. I have had the same thing happen to mine and I dont know if there is a permanent way of fixing it but that should turn it off so you can turn it on again.

Apr 13, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa View screen is messed up


ok i just had the white screen issue after some squezzing thinking it might be something loose i randomly decided to turn it on wile holding the left button and to my surprise im greeted by the word SANSA and not a white screen. hope this can help someone

Apr 08, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

White line on screen


Usually a white line straight across the screen indicates that the LCD screen has a bad row. There's not much you can do about it I'm afraid.

If you're mechanically capable, you can go to e-bay and pick up a non-working unit (for parts) and replace the screen on your working unit. I guess it depends on the cost of the unit. You might just be better off using it as is.

Mar 27, 2008 | SanDisk Sansa e260 MP3 Player

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