Question about Canon Pixma iP6600D InkJet Photo Printer
Hi I have two error messages. 1st on the display screen of my canon IP 6700D which says - U 150 The following ink tank cannot be recognised. 2nd on computer screen running xp - Ink tank errors have occured. Open the printer cover & replace the ink tanks on which ink lamps are off. Cancel printing. ( 5 tank lights off 1 light on solid - should all be blinking) This situation has occurred by my refilling the original ink tanks with quality ink designed for my brand and model of printer. Had disabled ink level indicator as requested by drivers. Have only refilled 3 times on 1 tank and once on other 5 tanks. The problem is the drivers and chips on the canon tanks. Does any one know a way around the drivers and chips to stop these error messages? I spoke to canon support and they say error messages nothing to do with drivers or chips (yeah right). machine faulty but grey area as to canon repairing under warranty. How do ya like that eh????? Their advice - buy our ink!
An on-line problem solver answered this question for me as follows, and it worked beautifully. I had previously tried just removing the ink cartridges, and then re inserting them, but that did not work.
"This is a somewhat common problem with the metal contacts that connect to the ink cartridge. Sometimes it can be fixed by cleaning the contacts, but other times it requires getting a new ink holder from Canon customer service.
To clean the contacts, you'll need a Q-tip and some isopropyl alcohol (it's important that it is isopropyl and not another kind of alcohol). Pull out the ink cartridges and clean the contacts on each one with the Q-tip dipped in alcohol. In particular, you want to make sure there are no fingerprints on the contacts. Then, turn off your printer and do the same with the contacts in the ink holder in the printer. Once the alcohol has dried on both sides, reinstall the cartridges and give it a try.
If this doesn't work, I recommend calling Canon tech support, so they can send you a replacement part."
According to Canon's instruction manual, you must complete the cleaning in less than 10 minutes. It took me about five. I did exactly the tech suggested, and after turning everything off and waiting a minute or so, I restarted everything, and the problem was solved.
You must be careful though, because if you leave a Canon Pi6600 cartridge out of the printer for more than 10 minutes, not only will the cartridge tray move back to the "off" position (out of reach), but the ink cartridges nossles will dry out and possibly not work. Also, do not "squeeze" the ink cartridges or you will get ink on yourself.
Posted on Jan 10, 2009
Use a chipresetter. This fixed my U150 problem :-)
Posted on Jul 09, 2008
Same probs. as above. After replacing the cyan with a new cartridge (other one was still full by the way) the printer worked immediately. It will be interesting to see how long this lasts! I believe it is to do with the chip and that it has a certain life and goes dead after so many uses even if the ink tank is still full. Thus you have to buy a new cartridge.
Canon suggested I send the old cartridge back and they will replace it however I'm pretty sure I will continue to have the same problems as it happened with the other colours too even though they weren't empty. I'm in the process of trying to get another printer or my money back. Or even a few supplies of ink would do. I'll keep working on it and let you know the outcome. I probably won't buy a Canon again unless they provide some good customer care and improve their product.
Posted on Mar 17, 2008
Well guys I buy my ink from abcink.com and I did have this problem a few times but at about $5 per ink cartridge I sold the old ink cartridge to staples for $3 store credit and popped in another cartridge. So I lost $2 big deal the non oem cartridges are great and this has only happened to me twice and I use a lot of ink for papers and pictures.
Posted on Oct 09, 2010
The non -Canon replacement cartridges usually come with some gooey adhesive material for
attaching the chip from the used cartridge to that of the new. If you only use 1 layer of the
plaster, the chip migh sit too low on the new non-Canon cartridge to be read by the printer.
Apply more adhesive, and try again.
Posted on Oct 20, 2008
Same problem, found two solutions, one temporary and one permanent.
Temporary - Open the top case, the ink tank giving the error will not be lit. Remoe and re-insert it. Close the printer. Usually takes one try, sometimes multiple, but doing so will make the printer recognize the ink tank.
Permanent - You'll love this one, it's a trick that cost Sony millions in the mid 90s, and eventually forced them to refine their product. Simply head to Wal-Mart, and buy a new ink-tank to replace your defective one.
Now, place the defective one in the box, and take THAT back for a full refund. Explain how it's defective (printer won't recognize), and they send it back to Canon for a refund. This hurts Canon's bottom line, and if enough people do it, they'll put more effort into their ink tanks.
Posted on May 16, 2008
Same problem here <3 These printers are definately fucked. I'm on the third yellow cartridge 100% full, new, £20 and it gives me this error. Better get our money back.
Posted on May 14, 2008
Same problem MP600 yellow ink
why does it also prevent printing B/W or scanning? Ass design:-(
Posted on Jan 15, 2008
I have the same messages and have never used anything other than Canon cartridges. Plus the cartridge had just been replaced when the messages started. So unless their cartridge is faulty their answer is balderdash & piffle.
Posted on May 29, 2007
Count me in as one of the owners of these despicable piles of Canon ****. ALL cartridges are full and original. ALL show as FULL in the ink utility. ALL print fine to a test pattern. Black and Yellow keep giving
Error Number : 1412 An ink tank error has occurred. Open the printer's cover and replace the ink tank on which the ink lamp is off.
when trying to print anything real from the computer. I HATE CANON. If you're buying an Apple don't fall for this "rebate and free" printer, you're better off buying a real decent company's printer than Canon.
Posted on Dec 23, 2009
If you're having this problem using genuine Canon cartridges and your cartridge is not empty or low, just call Canon! They agreed without hesitation to send me out a replacement Cyan cartridge.
Their support number is on this page: http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2110&fcategoryid=238&modelid=13589
Canon is one of the best companies to buy from and they have always taken care of any problems I've had.
No manufacturer will *support* the use of third-party inks. You are on your own when you have trouble with these third party cartridges themselves. Everybody knows that when they buy third-party products.
Posted on Apr 23, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Reset Canon MP600 to the Factory Setting
Posted on Sep 12, 2009
Tips for a great answer:
If an error message is displayed on the LCD, take the corresponding action described below.
The following ink may have run out. Replacing the ink tank is recommended. U041 Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 The following ink tank cannot be recognized. U043 U140 U150 The following ink has run out. Replace the ink tank. U163 There are no photos in memory card Contact the support center or service center for ink absorber replacement. Press OK to continue printing Ink absorber full. Service required Timeout error has occurred The device may be incompatible. Remove the device and check the manual supplied with the connected device An unsupported USB hub is connected. Remove the hub. B200Printer error has occurred. See the manual **** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual
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