Question about Canon Pixma iP6600D InkJet Photo Printer

12 Answers

Error messages: U150 + Ink tank errors have occured

Hi I have two error messages. 1st on the display screen of my canon IP 6700D which says - U 150 The following ink tank cannot be recognised. 2nd on computer screen running xp - Ink tank errors have occured. Open the printer cover & replace the ink tanks on which ink lamps are off. Cancel printing. ( 5 tank lights off 1 light on solid - should all be blinking) This situation has occurred by my refilling the original ink tanks with quality ink designed for my brand and model of printer. Had disabled ink level indicator as requested by drivers. Have only refilled 3 times on 1 tank and once on other 5 tanks. The problem is the drivers and chips on the canon tanks. Does any one know a way around the drivers and chips to stop these error messages? I spoke to canon support and they say error messages nothing to do with drivers or chips (yeah right). machine faulty but grey area as to canon repairing under warranty. How do ya like that eh????? Their advice - buy our ink!

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  • 22 more comments 
  • georgia otter Mar 01, 2007

    after reading forums on this topic I have discovered that these chips have a fire count that disables the chip after a certain number of prints. So I have to buy oem canon carts!!!! Thats extortion!! How can this be legal??? How can canon get away with manufacturting a chip that is designed to "die" so it renders the product usless unless you buy more canon products??? As a consumer I am outraged at being deceived and manipulated through canon removing my choices of products I can use!!! DO NOT BUY CANON PRODUCTS AND GIVE IN TO THEIR EXTORTION!!! WE NEED A GLOBAL UPRISING TO PUT CANON IN THEIR PLACE. DON'T MESS WITH THE CONSUMERS RIGHTS!!

  • georgia otter May 30, 2007

    Yes I have heard that oem carts can display the same messages. Canon admit that this is a problem when you press them harder for information but you really have to squeeze them to tell you anything. Your canon oem carts are faulty and canon will replace them. Forums have been really helpful as there are a lot of refillers out there. Continuous Ink system users have been reporting no problems so far with their carts. Canon have said that they are receiving a LOT of complaints on this issue. Canon need to make available new drivers for those that ask for them. I have asked but been told not possible. But if everyone keeps complaining they have to fold to the pressure. This is a really good product. But canons greed will see their demise. Sending letter to Chairman & CEO
    Fujio Mitarai in Japan. Address is Canon Electronics Inc. 1248, Shimokagemori, Chichibu-shi, Saitama 369-1892, Japan.http://www.canon-elec.co.jp/english and lets see what he has to say on this issue.

  • dnalenna Nov 11, 2007

    constantly gettung an error message that the inkjet is not working- they are brand new as is the machina and Cannon sent these to me with my purchase. I am sick of this and unable to print 80% of the time.

  • jimneotech Nov 28, 2007

    Yep, yet another unhappy customer. I get the U150 unrecognized cartridge message after reinstalling the Black 8 cartridge. My guess is that Canon has nefariously placed a fuse or its equivalent that is cooled by the ink but blows once the ink is below its level. So even though you restore the ink in the cartridge the LED/prism fails to detect the ink because it isn't the mechanism that's preventing detetction. I have refilled cartridges on my i9900 many times without any incident but the first time on my wife's MP600 I got this message. My guess is that if you refill the cartridge BEFORE it runs out of ink you can bypass this extortionary mechanism. My guess is also that this is on the edge of illegality as it intentionally causes disfunction of a device I have purchased for no other reason than to do so.

  • Anonymous Dec 26, 2007

    same damn problem in uk

  • gprit Feb 15, 2008

    Product two months old...hardly used - original cartridges. Am told by Canon that I have to go buy a replacement cartridge (an hour each way) and if that doesnt work contact a repair agent (hundreds of miles away) on an 0870 premium number to get a site visit.
    Will try new cartridge and press for refund of costs, else will return product as 'not merchandisable'.

  • EntropyBrain Feb 16, 2008

    worst printer that I ever had. Same problem as all of you. Error U150 on a MP610. And this is with the original cartridges as well as the replacement canon brand cartriges.



    What sort of crappy engineer decided that if the ink ran out that you can't scan? Or print in B&W?



    Oh, my god is this a piece of crap.

  • Anonymous Feb 17, 2008

    Yep, I've only printed about 30 times max on this printer of mine which is very very new and already have this U150 Error Message. After reading some of the prior comments, I find that this is extremely aggravating and very deceiving to the customer regarding their faulty mechanics that die out purposefully.

    This is an extreme inconvenience and will probably deter me from ever buying Cannon Products again.

  • jennieg Mar 16, 2008

    Yes I have the same problem vertually since the beginning and I have always use the proper Canon ink in my Canon ip6600d printer! I think I'll give them a call.



    Jennieg

  • bruno2 Mar 19, 2008

    Same problem, but with a Canon Pixma MP610. The unit is 3 months old. The cartridges are still the Canon originals and they all have adequate ink. The troublesome one is the CLI-8BK. The error message is "U 150 The following ink tank cannot be recognised" and the 8bk is flagged.



    The problem started a week ago and could be cleared by disconnecting and reconnecting power, but now it is unclearable.

  • Anonymous Mar 22, 2008

    Error U150 ink tank can't be recognized and when I have a deadline to print something. It happened a several times before, but I put it back and worked, but know it wont go.

  • Anonymous Apr 08, 2008

    ARGH. My Canon MP510 is not even a month old and it has started to give me sooo much problems. Usually when it shows the message, "Ink not recognised", I would simply on and off the printer again or just take out the ink not recognised and slot it back in. Now, neither methods work and the printer just have to do this to me on the day I have to print out my script for an act the next day! It is totally a pain and really unreasonable as this has to occur so often. People have better things to do than keep on changing the ink cartridge okay! We are really busy and really really want to reduce the frequency of this problems with the printer, so I urge the Canon people to do something about this, I really cant stand it any longer.

  • anna w May 03, 2008

    Yup. Exactly the same problem and error message. What a rotten problem to have with our nice new printer.

  • anna w May 03, 2008

    I posted above that I have the same problem (with cyan - the cartridge is over halfway full, too! Practically brand new!) - error message is the same and everything, but my printer is the MP830. I really loved our new printer until this problem cropped up, and it's looking like the problem's not going away any time soon. What a shame. I hope someone from Canon is reading this forum. They're really shooting themselves in the foot by making cartridges that are so annoying. If this keeps up, we'll buy another brand next time so we won't have to deal with faulty cartridges.

  • Liz D Jun 01, 2008

    I have a PIXMA iP6600D and have the same problem with my Yellow Ink Tank. I refill my ink tanks with quality ink from Cartridge World and was given a lesson on how to do this to ensure accuracy and care of my printer. I have refilled 3 times so far and was still having great print results.  I have been getting a error code U150 for about 3 weeks now and overcame the problem by removing and replacing the yellow ink tank. Now it has no impact and my printer is unusable. I have turned the power off and on and now do not know what I should do next. Help!

  • Anonymous Jun 06, 2008

    Same problem on an iP4200, brand new Canon cartridge, yellow. 10 sheets put thru and then this unrecoverable error. Had it once before on Cyan, but by removing and reiserting the tank it continued to function until empty. Not so with this one. If they will not replace the cartridge, I'll be buying an Epson.

  • vlota Jul 16, 2008

    same problem with my black ink tank. the 'ink tank not recognised error' most of the time, but sometimes i get a 'two cartridges of the type are fitted'

  • akenyon Aug 07, 2008

    I have the same problem with a Canon MX700. I am using Canon ink. Today I went to the tech support on the website. Within an hour I had communicated with tech support TWICE and they are sending me a new ink cartridge. Certainly, there should never have been a problem to start with, but I can't help but feel Canon is trying to make good here.

  • Anonymous Aug 17, 2008

    hello I've the same problem with mp600, U150 color magenta M

    the color is original was included with a mp600, maybe I replace the color with another original?

  • c_giannaros Sep 30, 2008

    I have the same problem with my canon pixma IP6600d, PC cyan cartridge. This is the Third time ive bought the same exact cartridge and I can' take it anymore! Its money going down the drain for no reason. My printer is out of warranty and i think its the silliest thing to pay for a repair when it's CANONS fault to begin with. I'm never buying a canon product AGAIN.

  • Anonymous Oct 02, 2008

    I have the same problem with Canon brand cartridges. Happens 50% of the time. I hate this printer and I'm ready to defenestrate it.

  • Anonymous Dec 18, 2008

    same problem on my MP610

  • kimmoebus Mar 04, 2009

    I have same problem with my Canon ip 6700 printer. The light is off on my photo cyan cart, but it has more ink in it than my yellow, for which light is still on. If I had known how expensive these refills were and now this flaw in the printer, I would've never bought this printer. My advice is research ink refill prices first before buying a printer. Thanks Consumer Reports for more bad advice!

  • yingfelagund May 03, 2009

    i always buy the genuine ink tanks as i have history of ink leaks with other brands printer. thats why i rather spend more on the authentic ones than having to replace the printer itself again and again (which will cost even MORE).

    but WHY do i still have this problem??? i keep getting the error saying "the following ink tank cannot be recognized" and its always the yellow color. previously it got working again after removing and inserting back the tank. but this time (which i'm still trying my luck to get my yellow back!), i'm still working on putting it to work again! so pissed off!!!!


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12 Answers

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An on-line problem solver answered this question for me as follows, and it worked beautifully. I had previously tried just removing the ink cartridges, and then re inserting them, but that did not work.

"This is a somewhat common problem with the metal contacts that connect to the ink cartridge. Sometimes it can be fixed by cleaning the contacts, but other times it requires getting a new ink holder from Canon customer service.
To clean the contacts, you'll need a Q-tip and some isopropyl alcohol (it's important that it is isopropyl and not another kind of alcohol). Pull out the ink cartridges and clean the contacts on each one with the Q-tip dipped in alcohol. In particular, you want to make sure there are no fingerprints on the contacts. Then, turn off your printer and do the same with the contacts in the ink holder in the printer. Once the alcohol has dried on both sides, reinstall the cartridges and give it a try.
If this doesn't work, I recommend calling Canon tech support, so they can send you a replacement part."

According to Canon's instruction manual, you must complete the cleaning in less than 10 minutes. It took me about five. I did exactly the tech suggested, and after turning everything off and waiting a minute or so, I restarted everything, and the problem was solved.
You must be careful though, because if you leave a Canon Pi6600 cartridge out of the printer for more than 10 minutes, not only will the cartridge tray move back to the "off" position (out of reach), but the ink cartridges nossles will dry out and possibly not work. Also, do not "squeeze" the ink cartridges or you will get ink on yourself.


Posted on Jan 10, 2009

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Use a chipresetter. This fixed my U150 problem :-)

Posted on Jul 09, 2008

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Looking for people in california who have the canon printer problems.  I'd like to file a class action.  Contact me.  thanks,  peter

Posted on Apr 20, 2008

  • chlozolaw Apr 20, 2008

    Contact me re: class actions.  Peter

  • mayra May 22, 2013

    just read this post. did you get enough people with complaints? i actually have the same complaint with the U150 error when using other ink cartidges that do not belong to canon.

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Same probs. as above. After replacing the cyan with a new cartridge (other one was still full by the way) the printer worked immediately. It will be interesting to see how long this lasts! I believe it is to do with the chip and that it has a certain life and goes dead after so many uses even if the ink tank is still full. Thus you have to buy a new cartridge.

Canon suggested I send the old cartridge back and they will replace it however I'm pretty sure I will continue to have the same problems as it happened with the other colours too even though they weren't empty. I'm in the process of trying to get another printer or my money back. Or even a few supplies of ink would do. I'll keep working on it and let you know the outcome. I probably won't buy a Canon again unless they provide some good customer care and improve their product.

Posted on Mar 17, 2008

  • 3 more comments 
  • jennieg Apr 04, 2008

    New ink tank fixed the problem for now, however I'm out of pocket due to old tank not needing replacing. Still haven't contacted Canon yet but certainly will soon.

    Jennie G

  • jennieg Apr 24, 2008

    Danielsfca..... You shouldn't have to ring up Canon the machine should work the first time! It's not the ink that's the problem it's the fact that only after a couple of uses this error (as recorded in all complaints) came up even though ink tank was not empty. The problem is the frustration of the printer not working from the beginning and having to open the cover and reinsert the ink to get it going again. I wasted so much time on this machine trying to get it to print. My time is too precious to be wasting it on a Canon printer. I've solved the problem.......I bought an Epson. Works perfectly all the time. Jennieg

  • jennieg Oct 21, 2008

    Still loving the Epson. Ink is cheap and printer trouble free. Photo prints look fantastic. Don't buy a Canon.

  • jennieg Oct 21, 2008

    Still loving the Epson. Ink is cheap and printer trouble free. Photo prints look fantastic. Don't buy a Canon.

  • chene18ccm
    chene18ccm Jul 21, 2012

    agree!!!!

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Well guys I buy my ink from abcink.com and I did have this problem a few times but at about $5 per ink cartridge I sold the old ink cartridge to staples for $3 store credit and popped in another cartridge. So I lost $2 big deal the non oem cartridges are great and this has only happened to me twice and I use a lot of ink for papers and pictures.

Posted on Oct 09, 2010

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The non -Canon replacement cartridges usually come with some gooey adhesive material for
attaching the chip from the used cartridge to that of the new. If you only use 1 layer of the
plaster, the chip migh sit too low on the new non-Canon cartridge to be read by the printer.
Apply more adhesive, and try again.

Posted on Oct 20, 2008

Same problem, found two solutions, one temporary and one permanent.

Temporary - Open the top case, the ink tank giving the error will not be lit. Remoe and re-insert it. Close the printer. Usually takes one try, sometimes multiple, but doing so will make the printer recognize the ink tank.

Permanent - You'll love this one, it's a trick that cost Sony millions in the mid 90s, and eventually forced them to refine their product. Simply head to Wal-Mart, and buy a new ink-tank to replace your defective one.

Now, place the defective one in the box, and take THAT back for a full refund. Explain how it's defective (printer won't recognize), and they send it back to Canon for a refund. This hurts Canon's bottom line, and if enough people do it, they'll put more effort into their ink tanks.

Posted on May 16, 2008

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Same problem here <3 These printers are definately fucked. I'm on the third yellow cartridge 100% full, new, £20 and it gives me this error. Better get our money back.

Posted on May 14, 2008

Same problem MP600 yellow ink
why does it also prevent printing B/W or scanning? Ass design:-(

Posted on Jan 15, 2008

I have the same messages and have never used anything other than Canon cartridges. Plus the cartridge had just been replaced when the messages started. So unless their cartridge is faulty their answer is balderdash & piffle.

Posted on May 29, 2007

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Count me in as one of the owners of these despicable piles of Canon ****. ALL cartridges are full and original. ALL show as FULL in the ink utility. ALL print fine to a test pattern. Black and Yellow keep giving
Error Number : 1412 An ink tank error has occurred. Open the printer's cover and replace the ink tank on which the ink lamp is off.

when trying to print anything real from the computer. I HATE CANON. If you're buying an Apple don't fall for this "rebate and free" printer, you're better off buying a real decent company's printer than Canon.

Imran

Posted on Dec 23, 2009

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If you're having this problem using genuine Canon cartridges and your cartridge is not empty or low, just call Canon! They agreed without hesitation to send me out a replacement Cyan cartridge.
Their support number is on this page: http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2110&fcategoryid=238&modelid=13589

Canon is one of the best companies to buy from and they have always taken care of any problems I've had.
No manufacturer will *support* the use of third-party inks. You are on your own when you have trouble with these third party cartridges themselves. Everybody knows that when they buy third-party products.

Posted on Apr 23, 2008

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SOURCE: Error messages: U150 + Ink tank errors have occured

ON THE CHIPS, TRY CLEANING THEM WITH ALCOHOL (70%)

SOME BRANDS YOU CAN SHAKE THE CARTRDGES TO RESET THE INK COUNTER

Posted on Feb 21, 2008

  • 1 Answer

SOURCE: Error messages: U150 + Ink tank errors have occured

Reset Canon MP600 to the Factory Setting

  1. Press the HOME button.
  2. Use the Easy-Scroll Wheel or the right/left arrow to select Settings, and then press OK button.
  3. Use the Easy-Scroll Wheel or the right/left arrow to select Device settings, then press the OK button.
  4. Use the Easy-Scroll Wheel (B) or the up/down arrow to select Reset settings, then press the OK button.
  5. Use the Easy-Scroll wheel or the up/down arrow to select Yes on the confirmation screen and then press OK.
  6. Press the HOME button to return to the HOME menu.

Posted on Sep 12, 2009

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Hi, I refilled cartridge CLI-526M fromCanon Prixma MG5250 and I have the error U130. How can I resolve the error to reprint? Thanks.


FAQ: An Error Message Is Displayed on the LCD

Issue

If an error message is displayed on the LCD, take the corresponding action described below.

Cause
The following ink may have run out. Replacing the ink tank is recommended. U041 Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 The following ink tank cannot be recognized. U043 U140 U150 The following ink has run out. Replace the ink tank. U163 There are no photos in memory card Contact the support center or service center for ink absorber replacement. Press OK to continue printing Ink absorber full. Service required Timeout error has occurred The device may be incompatible. Remove the device and check the manual supplied with the connected device An unsupported USB hub is connected. Remove the hub. B200Printer error has occurred. See the manual **** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual

Jul 06, 2011 | Canon MG5250 Printer

1 Answer

Getting the u150 error message too....


Hi ...

Error U150 normally comes in due to the ink tank ... Follow the below steps and I am sure you will be able to resolve this problem ...

I'll also tell you how you can find out what the problem is just by looking at the flashing ligh ...

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)
    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    NOTE: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press the ink tank's tab (1), then remove it from the slot (2).

    sj403118.jpg

  5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

    05sj00141_05_en.jpg

    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

    05sj00141_06.jpg


    <4> Tape is completely removed.

    <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  6. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  8. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.
Please vote if this helps ... Cheers :)

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Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...


I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Nov 06, 2008 | Office Equipment & Supplies

1 Answer

Canon IP6600D Error Message U150


you need to reset the chip on the ink cartridge.......................

Aug 22, 2008 | Canon Pixma iP6600D InkJet Photo Printer

1 Answer

Error messages: U150 + Ink tank errors have occured


Reset Canon MP600 to the Factory Setting
  1. Press the HOME button.
  2. Use the Easy-Scroll Wheel or the right/left arrow to select Settings, and then press OK button.
  3. Use the Easy-Scroll Wheel or the right/left arrow to select Device settings, then press the OK button.
  4. Use the Easy-Scroll Wheel (B) or the up/down arrow to select Reset settings, then press the OK button.
  5. Use the Easy-Scroll wheel or the up/down arrow to select Yes on the confirmation screen and then press OK.
  6. Press the HOME button to return to the HOME menu.

Jul 12, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

U150 error message


There was plenty of ink left in my Cyan tank but just replacing it with a new Canon CLI-8C one, as suggested by techguru005, did the job. I suppose that the chip must have been faulty?
Let's see how long this one lasts!
Thanks, techguru005, it's fixed for now.

Jun 16, 2008 | Canon PIXMA MP810 All-In-One InkJet...

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How do I resolve Error U150 on Canon MP810?


have had a MP810 about 3 months. Recently I've been getting a U150 error message. My C tank is not lighting up and being recognised. When I open up and replace the tank the light comes on. Initially this allowed me to carry on printing but now I have a constant error message even after replacing the tank.
Is there a permanent solution to this annoying problem?
I would be grateful for any assistance.

May 29, 2008 | Canon PIXMA MP810 All-In-One InkJet...

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Error messages: U150 + Ink tank errors have occured


ON THE CHIPS, TRY CLEANING THEM WITH ALCOHOL (70%)

SOME BRANDS YOU CAN SHAKE THE CARTRDGES TO RESET THE INK COUNTER

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3 Answers

Error code: U150 The following ink tank cannon be recognized (Cyan)


U150 ink error fixed!

I too was getting the error for unrecognized ink cartridge. Then the little green circ board fell out of the end of the ink cartridge and it hit me that maybe if I put in the little green circ board from the old ink cartridge of the same color, then maybe the ink cartridge would be recognized. It worked! So don't throw out an ink cartridge that still has ink just because of that error and hold onto your empty cartridges in case you need the little green/gold circ boards.

This works!

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