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COLOR SMUDGES line (3mm) from top to bottom (intermittent) then color smudges (green) appears on large spaces of the picture. There is color detorioration when this occurs. My unit is only 3 mos. into occasional use.

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  • aembautista Dec 11, 2008

    To Guru Gink?,

    My Konka is 32" LCD. Addendum:there is a line in the middle that divides the color intensity into two..Sometimes the trouble disappears after turning off and on, of the main cut-off switch.

    Thanks

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I am not so sure but it might be a static charge
due to a static build-up on the screen (dust or something). Rubbing a wool cloth on the carpet and then across the screen will remove the charge and allow the panel to return to normal. Good Luck

Posted on Dec 11, 2008

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Have flyback replaced ! but by a pro because it holds very high voltage! this model is known for this problem!

Posted on Dec 11, 2008

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Let me know if this is a crt tv or a rear projection tv.

Posted on Dec 11, 2008

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  • Ginko
    Ginko Dec 11, 2008

    I think the Konka Standard is a CRT TV, in this case the problem can be some bad solder joint on the flyback transformer, or a defective CRT. It is also possible a problem on one of the boards IC, I don't think convergence, unless instead of smudge you have bands at the side of the picture.
    The first two options are more likely.

    If the TV is not a CRT, things are different, but this tv should have CRT tube.

    You will need a technician to repair this.


  • Ginko
    Ginko Dec 11, 2008

    If the unit is only three months , see if there is a number on the user manual , and if there is a phone service number call it, and complain about the fault. TV sets are normally covered vs factory falts like this, considering that the tv is 3 months old.

    See here:

    "
    Konka provides a one-year
    warranty for all electronic products (two-year warranty for EU). For
    any product problem, we provide spare parts and technical support. "



    Contact them here and have the repair covered by Konka.


    Don't forget to leave me feedback on this.






  • Ginko
    Ginko Dec 11, 2008

    Just one more thing, Konka number is in China, better to send them an email and ask the modalities to validate the warranty in Canada.

    Give also a call to the retailer and ask, your TV has one year factory cover, and this must cover the repair expenses.


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