Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

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Computer does not recognize my westell modem thru usb

I had spyware removed from my computer. The hard drive was cleaned and I need to reintall all programs. the computer does not recognize the westell modem thru the USB port. Do I need to reinstall the drivers for the modem?

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  • Bryan Knauer May 11, 2010

    By the way the model number should start with E90 or F90 and is located on the bottom of the modem.




  • Bryan Knauer May 11, 2010

    What is your operating system (XP, Vista, 98). And can you give me the model number of the modem.




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Yes, you will need to reinstall the USB drivers of the westell modem.

The drivers are on the CD that came with the modem.

Check the device manager if the computer is still detecting the modem. If yes, then just reinstall the modem.

If no, unplug and replug the modem from the usb port of the computer and a found new hardware wizard should appear.

Hope this helps!

Posted on Feb 09, 2010

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Yes.. you may do that and also, please make sure that the drivers of the USB ports on your computers are installed..

Posted on Sep 11, 2009

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HI,

Im not sure what model of westell you are using but if you say that it has a USB port then it must be a westell 6100. With this type of modem { 3 ports } w/c are USB port , ethernet port and a phone port. Connecting another computer is technically a no-no for that device. It will create a conflict and the other computer wont work at all vice-versa. Youd experience slow connection too.

I would recommend you to just use 1 PC for this device OR you would consider on purchasing a router for that.A router is a separate device where-in you can connect multiple computers. modem --> router ----> computers { wired and wireless}. Routers are more secured and is very efficient when it comes to home networks.

Hope that helps and if you may have additional questions pls feel free to post it in FIxya.

Good Luck .

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I think the hard drive is causing the issue as the two computer were unable to detect the drive.

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And run the diagnostics using the software from the WD site.

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Good Luck.

Live, Love, Laugh.

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Hi floinmist .

Westell 6100 modem by default can only be used for 1 PC . It cannot orit is not enabled to use for 2or morer computers as it creates a conflict within. Ethernet connection is the BEST connection for you to use.> your USB is sent to you by you provider { ISP} or by westell packages. Its is only a spare cable just in case your PC doesnt support ethernet connection ,  nothing else. 

To resolve this issue you might want to upgrade your modem to a router w/c is westell versalink . You can connect 2 or more computers  { wired or wireless connection } and is more stable compared to your westell 6100.

Connecting 2 computers could cause slow, intermittent and NO connections at all problems.

IF you have other questions pls feel free to ask and let me know if theres anything ii can assist you with .

Best wishes.

Prince

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