Canon Elura 100 Mini DV Digital Camcorder Logo
Rosalie Hanson Posted on Feb 27, 2007

Tape problem, Elura 100

I received a message to remove the tape. The camcorder will close without a tape but will not close with a tape. It beeps but will not close with a tape. I charged batteries, changed batteries, changed tapes - nothing works. Please adv. If you suggest a reset button - where is it located on the camcorder? thank you.

  • 2 more comments 
  • G0tcha Nov 19, 2007

    I have the same problem too... it was working and all of sudden it beeped and gave an error message to remove the tape.. once removed, it wouldnt take any tape

  • jaxdeke Nov 19, 2007

    This exact thing happened to my Canon Elura 100. It wasn't even a year old! Help!!

  • Anonymous Dec 01, 2008

    @lacer: can you upload a pic or diagram of the location of the switch? I've just about given up on this camera, it's been busted for almost a year now.

  • ili4103 Dec 07, 2008

    lacer, which screw are you talking about? their are a how bunch of screws where the tape pops out. I will like to try doing this without having to take the camera to a repair shop. Do you have any pics that you can share on how to fix this?


    Thanks

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I called the factory and they said to send it in for evaluation.  While packing it up, I dropped it and lo and behold it started working.   Even though it started working, I decided to send it in to the factory and they found something "loose" inside and repaired it at no charge.

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I took mine apart and there's a little switch on the backside of the camera that controls the opening of the cassette mechanism. It is meant to be tripped by the opening of the side of the cassette case and then triggers the ejection of the tape. The switch is probably just stuck. Taking this apart isn't too difficult - I think about 4 screws.

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I have the same issue. Does anyone have a fix for this?

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The camcorder will not accept a tape. without a tape, the thing will open and close. With a tape, it will beep and the motor spins, but it will not receive the tape.

hey pls put your cam with the 60 watt blub which can produce heat and put it like cabinet about 1 hours! it will solve it !
be happy for it!
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Cant put tape in camcorder

Then remove the tape and check it in another camcorder.....
............. Very simple.

If the tape works fine in another camcorder then throw this camcorder. Let me know the location where you will through it.

:-)
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I have been having the similar problem. Try switching the power to off and then eject the tape in the off position. My finally ejected.
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that's my problem too. I'm going to try the solutions for the "remove tape" problem when trying to record--use dry head cleaner and the other options, check out that thread,
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Get eject tape message

I had this problem this weekend with an Elura 65, where the camera would not accept a tape. If you inserted a tape, it would beep a few times, the LCD screen would flash "REMOVE CASSETTE TAPE" and then it would spit the tape out. I had the camcorder stored in a ziplock bag in a cool / dry cabinet in our spare bedroom. None of the previous solutions worked for me (clean the heads, take out the batteries, remove power for 20 minutes, remove the memory card, etc).

What worked for me:
I left the main battery in, installed the small memory battery, installed the SD memory card and plugged in the power cord. I left the camera out (close to my computer), which is upstairs in my house- in a 70-75 degree Farenheight environment - for 24hrs. After 24hrs of sitting out and being plugged in to power, I suspect everything came to an ambient temperature and the camera worked fine. (you might try up to 48hrs of being warm)

I suspect that most people's cameras are having this trouble when the internal parts of the camera are not all warmed up so the camera will reject a tape because something is NOT functioning properly when cold.

If you look at the timing of these postings, you will see that most people are posting issues in the cold winter months. I won't buy another Canon Camcorder, but am appeased at it coming back to life long enough for me to download my information to my computer.

If you call the service support for Canon (which I did), they will ask you for your serial number, model, date of purchase, name, email address & mailing address. They will ask you to mial your camera along with the printed information above and detail your problem. It will take 7-10 business days for someone to contact you via email or phone.

Good luck with your camcorders!
cjammin - Cedar Park, Tx
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Remove tape error message

  1. Condensation is detected – If condensation is detected by the camcorder, the “Remove the Cassette” warning may occur.
  2. Component failure – If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder.
  3. Sand or grit damage – The camcorder’s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate.
  4. Impact damage – If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur.
  5. Liquid damage – If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation.
  6. Improper videotape insertion – If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual.
  7. Damaged or defective tape – If a tape becomes damaged, please discontinue its use.
Operational Recovery Steps
Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps:
  1. Eject the videotape
    Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2.
  2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry.
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What a hunk of junk. Not a month after the warranty period expired, my Elura 60 would zoom out without warning and refused to stay zoomed in. I paid Canon to fix that problem.

Now, I'm on vacation (in the Carribean for more than 24 hours) and the unit wouldn't accept a tape. Every time I tried to load a tape, it would beep five times and then kick the tape out. So I tried taking all of the batteries and media out. That didn't work.

Next, I tried the drop method. I figured the unit is broken and I'm not going to pay again to get it fixed, so dropping it couldn't break it anymore than it already is. I let the unit fall onto the throw rug in the bathroom. In then tried to install a tape. Waddyaknow! It worked.

I can only reiterate again two things: dropping the camera from about 6" onto a carpeted surface over a tile floor seemed to clear up my "remove the cassette" problem, and the Elura 60 is a temperamental hunk of junk (although the recordings and playback are pretty good, when you can actually get a tape into the unit).
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Remove The Casette Message

THESE CAMERAS ARE PEICES OF ****!!!!!!!!!!!!!!!!!!
I suggest that no body buys from cannon again!!
I am suppose to record my sister-in laws wedding and BOTH of my ELURA 100's are displaying the EJACT TAPE message!

"TEMP. FIX"
This takes pateince however for me it works....When you get the EJECT TAPE mesage....eject the battery with the power on (thus the power will go off by means of the battery not being in camera) then slap the battery back in....and KEEP doing this untill eventually the camera will NOT DISPLAY the message and actual work.

It may take up to 20 trys ....slap it in..slap it out...slap it in slap it out...BUt for me it works.

If it appears to work but as you hit the RECORD button it beeps and displays the EJECT tape message again...Go back and eject the battery again and repeat the STEPS...but dont worry , that means your getting closer to it working.. LOL

P.s- I hate CANON
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