Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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I have a virus that went in all my program directory folder

It has removed all my files in all my office programs, anti virus program and pretty much any other programs with an .exe file. If I click on any of the program folders it just shows empty.

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You can try the system restore, or restore the quarantine files from your virus scanner program, then you have to use smarter virus scanner to repair your PC or exclude these .exe files from anti virus scan.

Posted on Dec 09, 2008


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Posted on Jan 02, 2017


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You have 48 hours to pay the fine!

you have a WinLock Virus--Money Pac--Green Dot Payment--Ransom-Ware.
Start in Safe Mode with Networking. Down load Malwarebytes, update, and run full scan. Restart to remove files as instructed. Then download Avast Free Anti-Virus, then run Boot Time Scan.
If you feel creative, then unhide your files and folders--root directory--users--(user name)--app data--local (clean up and delete all malicious files, folders, and applications). Delete all you can from the "temp" folder (there will be one that you can't delete).
Do the same for the --local low-- and the --roaming--.
Go to desktop --start--run-- msconfig --start tab--uncheck all but the antivirus--apply--ok--restart. (will stop the "can't execute .dll files").
Go back to root directory--program files--delete all non-essential folders, ie; ask folder, sun, babylon, conduit, aro, mcafee, norton, avg/avg2013, etc...
Add/Remove programs--Programs and Features. Remove all un-needed programs. You will see remnants of the files that you just deleted, and try to removed them, should come up and say something in the effect..."Program cannot be found, would you like to remove it from this list?" click yes.
This solution will not remove anything from the registry, but it is only advised if a complete Format and OS Re-Install is NOT an option. This will make your unit usable enough to get your files, music, and pics save off of the hdd if you do not have the equipment to remove hdd and connect it to another computer.
Recommended is a complete Re-Install, then you will KNOW that your files and registry is clean.
If you take it to a trusted repair or other person that has tools and knowledge to do this, you will get back a puter without all the junk-ware and bloat-ware that your puter came with when it was new.
Just Sayn

Apr 04, 2013 | Toshiba Satellite L455D-S5976 Notebook

2 Answers

I use microsoft anti virus and avast 5.1 both anti in different computer i use pen drive take backup my office files. i scan pen drive in microsoft aniti virus computer this program deleted virus and my...

Microsoft Security Essentials is one of the best Anti Virus programs going and it's free, heres a download link:

Mar 01, 2011 | Computers & Internet

1 Answer

Upon loading a program from a trusted source, suddenly my anti virus software is saying that it detects a trojan Ranson.O. I have run my antivirus and nothing shows up. I tried loading the same program...

If are you sure about trusted source you need turn off real time protection.When you turn on scanner please check only next directories (folders) : windows temporary folders local sett system volume ...never partition for backup or program files.

Aug 29, 2010 | Computers & Internet

1 Answer

Fixing a corrupted yahoo messenger.exe

·If you have a corrupt file in your Yahoo! Messenger directory.

To fix the problem, you must manually delete the "Messenger" directory on your C: drive (default), then reinstall the Yahoo! Messenger application.

All archives will be deleted if they are not copied. If you have a Flash drive copy it. If none, copy them like this:

CLOSE Yahoo! Messenger (if it is currently running).

Go to your Desktop and double-click "My Computer."

Select the "C:" drive.

Go to: C:\Program Files\Yahoo!\Messenger\Profiles

Your "Profiles" folder contains your complete Message Archive. Copy it to the a different folder on your computer and RENAME IT AND save..

Now you can DELETE the Yahoo Messenger by deleting the directory:

CLOSE the Yahoo! Messenger application if you currently have it running. Make sure all instances of Internet Explorer are CLOSED.

Go to your desktop and double-click "My Computer."

Click the "C:" drive.

Go to C:\Program Files\Yahoo!

Highlight the Yahoo! Messenger folder and press the Delete key on your keyboard.

DEFRAG your computer files to remove those empty spaces resulting from the deletion.


CLOSE all running applications EXCEPT for your Internet browser.

DISABLE YOUR ANTI VIRUS/ANTI SPY PROGRAM/S. Most times they interfere in the downloading/installation process.

Click the link below to download Yahoo Messenger…

Click the "Download Now" button.

Double-click the Yahoo Messenger executable once the download completes to begin the installation process.


Go to your Desktop and double-click "My Computer."

Select the "C:" drive.

Go to: C:\Program Files\Yahoo!\Messenger\Profiles

Drag/drop the copy of your Message Archive to the NEW Yahoo Messenger folder\Yahoo\Messenger\Profiles.


Jun 02, 2010 | Microsoft Windows XP Home Edition

1 Answer problem is that my folder in my MP3 all turn to .exe file that i cannot open it can i get it back to original folder? i think its infected with trojan virus if im not mistaken..please...

I think you have a trojan or virus too.  So:

Let's see if we can get rid of -or at least identify- the virus:
Download and install (all these are free):

Avira (antivirus- the free version is fine)
MalwareBytes (anti-trojan and malware)
WinPatrol (detects programs adding themselves to startup)

No anti-nastyware package is 100% perfect.  ALL antivirus programs, for example, miss some viruses that others detect.  The thing is, you can't run more than one antivirus program on your computer because they interfere with each other.  That said; the above 3 programs work well together; are pretty effective; and best of all are free.  It's what I use myself; and the programs all scored well in the 'best of 2009' stakes.  Next year, it'll probably be different programs, but these are good as of now.

Install the 3 programs; Update them with current virus info; run a complete system scan of everything.  Hopefully, that will get rid of the virus.  If it doesn't, post a comment back here and we'll try manual removal...but that can get complicated, so we'll try the easy way for now.

GETTING YOUR MUSIC BACK (NOTE: Get rid of the virus first or it will just rename them back):
It may or may not be possible to get your music depends what the virus has done to them.  

If it's just renamed them, that's easy, so we'll test that first:
In Windows Explorer, find your MP3 folder.  Right-click on one and select rename.  Change the file from .exe to .mp3.  It'll come up with an "Are you sure you want to do this?" warning.  Yes, we're sure.
Then double-click on the newly-renamed mp3 file.  If your music player pops up and it plays the music file all the way through then that's great and all we have to do is rename them.  If you get 'file not recognised' or other serious errors, then come back here and post a comment and we'll  try to rescue them.  The worst case here is that the virus has not only renamed your music, but also turned it into an exe containing the virus; in which case it may be difficult or impossible to save them.  But we'll give it a go.

Assuming that the virus has only renamed your files, we need a program to rename them back.  This one is good (and free!):
Download and install it.  Open it.  Browse to your MP3 directory, and select all the exe files that you want to rename back to MP3.  (Click ONCE on the top one; hold the SHIFT key down and press the down arrow till you get to the bottom of the list).  I know the program looks fearsome, but don't worry, here's what we do:

In the part marked Extensions (11):
1) Select "Remove" from the drop-down
2) You'll see the "New Name" column turn green and it will show you a preview of the files with no .exe at the end.
3) Press the "Rename" button.  This will perform the action.
4) Select "Add" from the dropdown in Extensions (11)
5) Type mp3 in the box next to the dropdown
6) In the new name column, all the files will change to file.mp3
7) Press "Rename"
8) Repeat for all subdirectories

NOTE: If you're absolutely positive you have no other filetypes in your mp3 folder and subfolders (no album art, no playlists etc) then you can untick the "folders" and tick the "subfolders" boxes in the "Selections (12)" section; select the mp3s you want to change in the base directory and all the subfolders too.  The program will then go through the subfolders and change ALL of the files in one hit.  Personally, I'd do it subfolder by subfolder, so I could see the files being have to be very careful doing bulk actions with a program this powerful.

I hope that helps.  Good luck!  Post a comment here if you still have the virus; or if your test mp3 doesn't work and we'll se what can be done.

Mar 11, 2010 | Audio Players & Recorders

4 Answers

How to remove trojan horse virus in usb 2gb

Connect USB drive to USB port.When icons appears in My Computer, right click on it. A popup menu appears showing option for virus scan.By clicking on it scan the entire drive.
But dont ever open that USB drive, if there is a possible trojan. because when you will open that USB drive, the trojan will be copied into your hard drive automatically.
Best way to remove trojan is to completely format your USB drive.

Oct 29, 2009 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

MS Office 2007


First uninstall the MS Office 2007 on your system, then go to the target folder directory where you just installed the Office2007, its usually under PROGRAM FILES folder, and locate the right folder (usually named as "Microsoft Office") and DELETE manually this folder.

Second, restart your computer, then try to re-install the Office 2007 again.

I hope this procedure works.


Jun 11, 2008 | Microsoft Office Professional 2007 Full...

1 Answer

Desktop and Task bar disappearing

You computer is infected by the spyware virus try to run in the safemode and download and install spyware doctor of pctools also the registry mechanic this two utilities is very helpful in term of spyware virus. But sometime if your computer infected by the UST.AVI virus you cannot install any program even the anti virus. The virus automatically close any program you install to prevent the anti virus to install in the system. If this happen the only way to salvage the files is reinstall the windows in the other directory then after you finished install windows. You can copy now the the files in the old directory copy of the windows your needed files. and delete the old windows directory permanently.

Apr 23, 2008 | HP Pavilion dv6000z Notebook

1 Answer

Adobe Acrobat 8 does not integrate with MS Office 2007 programs

Then do a search for 'all files and folders' - search for both Acrobat 6.0 and then Acrobat 7.0, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those related files found.
You should do this search and delete whenever you uninstall any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)

Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Dec 06, 2007 | Microsoft Office Standard for PC

1 Answer

Not leaving anytime soon...

Although you have excellent virus protection it is a virus. But there is a solution, if you go to you can download a program "stinger" it's free so don't worry. Run the program with your Sansa in MSC USB mode otherwise Stinger will not recognize the Sansa in a directory. Now, When You add Directories do not take off your C drive because your music files might have the virus this program removes them without removing your music files. PS: I also Defraged and formatted my Sansa, not sure if its neccessary.

Sep 30, 2006 | SanDisk Sansa e250 MP3 Player

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