Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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I have a virus that went in all my program directory folder

It has removed all my files in all my office programs, anti virus program and pretty much any other programs with an .exe file. If I click on any of the program folders it just shows empty.

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You can try the system restore, or restore the quarantine files from your virus scanner program, then you have to use smarter virus scanner to repair your PC or exclude these .exe files from anti virus scan.

Posted on Dec 09, 2008

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Ive been blue screened and can only access firefox and cannot open anything else.....MS removal tool keeps coming up


The MS Removal Tool is an infection categorized as a rogue anti-spyware program as it pretends to be an anti-virus program. You may need to boot to safe mode to remove it completely.
If you cannot do anything, you may want to try System Restore.
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

If System Restore does not work,proceed to the next steps.
When installed, the infection files will be created in a random named folder such as the ones below:
c:\Documents and Settings\All Users\Application Data\\
c:\Documents and Settings\All Users\Application Data\\
c:\Documents and Settings\All Users\Application Data\\.exe

In order to view and delete these files you must unhide files and folders.
  1. Double-click on the My Computer icon.
  2. Select the Tools menu and click Folder Options.
  3. After the new window appears select the View tab.
  4. Put a checkmark in the checkbox labeled Display the contents of system folders.
  5. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  6. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  7. Remove the checkmark from the checkbox labeled Hide protected operating system files.
  8. Press the Apply button and then the OK button and shutdown My Computer.

Download Malwarebytes from this link.
After Malwarebytes is downloaded, double click the downloaded file to install the application on your computer. Once installed, double click on the Malwarebytes Anti-Malware PRO icon to start the program.
When the application is open, select Scan and the application will guide you through the remaining steps
Hope this helps.

Jun 20, 2011 | Operating Systems

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How to Reduce Spreading of Virus on the Hard Drive


<b><u>An insight in VIRUS INFECTION and VIRUS SPREADING</u></b><br /> <br /> In today's computing spreading of virus is fast and very common.<br /> Even with an up to dated antivirus software the spreading of the virus infection is fast.<br /> This is because, we are not aware of how the virus spreads in our system.<br /> Once we know how the virus infects and spreads in our system then we will definitely reduce the risk, time and money spent.<br /> <br /> <b><u>Here is a short insight about viruses:</u></b><br /> <br /> 1) Virus is a small program code enabling it to to mingle or merge with other program codes.<br /> <br /> 2) The Virus Program Code is written such that it deletes data, corrupts data, steals data send it to the maker of the code, etc.<br /> <br /> 3) The virus cannot run on its own. It has to be executed just like other exe program files. That is why the autorun.inf file is required.<br /> <br /> <b><u>Now for an insight how we get infected:</u></b><br /> <br /> 1) Thorugh the internet: Usually when we browse any web site files are downloaded from the web server to our temporary internet folder(in windows) Then our Browser software reads the files and executes them in the browser window for us to view the web site.( If you are a website Designer you would understand this for others get an insight how internet browsers work), So when we are in the internet Virus files attach themself to the downloading files and enter our system in the temporary folder, From here they are executed by our browser software or when any program accesses the temporary folder.<br /> <br /> 2) Another one is we download a lot of data from the internet, we should be careful on what we are downloading because if the data downloaded is infected with virus then we are downloading the virus to our system along with the data, Don't download the data unless you are sure you could trust the maker of the data, program,etc.<br /> <br /> 3) From other medias like Flash Drive, CD's, DVD,s,etc.:<br /> We copy a lot of data to our computer from our friends and relatives, so if the data is already infected with virus we copy the virus to our system also, when we run os use the data the virus is executed along with it.<br /> <br /> <b><u>Now for an insight how Virus Spreads:</u></b><br /> <b></b> <br /> Just like any other program code the virus code has to be executed.<br /> That is why the virus merges with other exe's which are executable and not with the data file.<br /> <br /> For eg: a file with .avi, .dat, .3gp, etc. all these files are data files they dont execute, but they are used by exe files like wmplayer.exe, winamp.exe, vlplayer.exe, etc. The .avi .dat .3gp files are data files, the wmplayer.exe, winamp.exe vlplayer.exe are program files. Thus mostly exe program file get infected with virus.<br /> <br /> Usually when our system gets infected and any antivirus program cleans our system you can notice that the windows media player or winamp player or vlc media player does'nt work because it is removed or deleted by the antivirus for virus infection but the songs or video you saved is unharmed in the harddisk.<br /> <br /> That is why the virus code hangs or merges or infects mostly exe program files, So that it is executed along with the program file.<br /> <br /> So when you run an infected windows media player to play a song the virus code is also run along with the windows media player. Thus the virus is run again and again.<br /> <br /> There are hundreds of program files in the os for doing various tasks.<br /> we are going to look into just one program which the virus uses to spread itself in our system.<br /> <br /> The Program is non other than explorer.exe in windows. This program is needed to view or browse the data files stored in the hard disk.<br /> When we double click the My Computer Icon on the desktop the explorer.exe is executed which show you a window on your screen with the hard disk drives and cd dvd drives in the windows Now you can imagine how frequently you use the explorer.exe. You use it to view any data on the computer, even our desktop uses explorer.exe. This program is executed right when windows logs us on.<br /> <br /> When this program file is infected, it keeps on executing the virus each time we use the program. by this method the virus spreads fast to every parts of the hard disk.<br /> <br /> Likely there is a method to avoid executing the virus along with the explorer.exe each time we use it.<br /> <br /> When we double click any icon or object on our windows screen we execute the default command in the right click menu. Usually it is the Run Command. for eg: when you double click word the word.exe runs, similarly when we double click the my computer icon the default right menu option is <b>Open</b> which run the explorer.exe program.<br /> <br /> Instead of using this method to view files and data in our system we could use an alternate method which is using the explorer menu option when we right click my computer or right click the windows start button or in fact the explorer option is there whenever you right click any object on the screen.<br /> <br /> By using this explorer option in the right click you get a window with two panes one to the left and one to the right. In the left pane you have the directory structure showing all the directories and folders in our hard disk and in the right pane the content of the directory or folder selected in the left pane.<br /> <br /> Thus in this process we dont execute any code or program command when viewing the data in our hard disk. because we do not execute the explorer.exe more than once.<br /> <br /> So, Imagine how we reduce the spreading of virus by using this method.<br /> <br /> Say you have a file saved in your hard disk in this location<br /> <br /> <b>C:\data\monday\20-11-2010\office\media\todaysjob.doc</b><br /> <br /> If you want to open the file with word we will double click my computer, then double click C Drive, then Double Click data folder,then double click monday folder, then double click 20-11-2010 folder, then double click till you come to the media folder then you double click the todaysjob.doc which will execute the word.exe program which reads the data in the todaysjob.doc file and displays the content as required. In this process see how many time you will execute the virus, You will run the virus Seven Times.<br /> <br /> In our Alternate method You will run the Explorer.exe only once, Then on you just navigate to the media folder then double click the todaysjob.doc file in the right panel. So you execute the virus only once. <br /> <br /> Hence you reduce the spreading of VIRUS to a great extend.<br /> <br /> Good Luck, If there are any mistake please bare with me, I am not a good writer. If you have any Question Keep Me Posted.

on Oct 21, 2010 | Microsoft Windows XP Professional

2 Answers

Pls advise if the following processes running in my Task Manager are viruses or genuine system processes - ccSvcHst.exe; lsass.exe; explorer.exe, winlogon.exe; svchost.exe; wuauclt.exe; jqs.exe;...


ccSvcHst.exe - works to display the GUI (Graphical User Interface) of Norton products, which usually include the Norton Security Suites.
lsass.exe - Disable and remove lsass.exe Immediately. This process is most likely a virus or trojan.

Other processes are required for essential applications to work properly.

You can visit this liutilities.com and search for the process your not familiar with.


Please rate this if you find this helpful.

Thanks,

Mar 21, 2011 | Operating Systems

2 Answers

I use microsoft anti virus and avast 5.1 both anti in different computer i use pen drive take backup my office files. i scan pen drive in microsoft aniti virus computer this program deleted virus and my...


Microsoft Security Essentials is one of the best Anti Virus programs going and it's free, heres a download link:

http://www.microsoft.com/security_essentials/

Mar 01, 2011 | Operating Systems

2 Answers

Just a minor problem but it bugs me.. There is this file called karlewsa.exe. I don't know what it is or what it can do. What I know is that it is detected as a virus by prevx. I tried manually deleting it...


Your problem cannot be classified as 'minor': you have probably been infected by a nasty virus.
In order to do this 'manual' delete of karlewsa.exe or nay program that is 'used by another process', you need to:

  • start 'Task manager' (access via keys ctl-alt-del)
  • go to the 'Processes' tab
  • locate the required running process like karlewsa.exe and anything that is related and click on 'End process'
  • locate the directory that has this program and delete the whole directory (you might be required to kill/end additional processes from that directory...)
  • run your up to date Antivirus/Antispyware programs
  • recheck that karlewsa has not regenerated itself again!
Hope the information is helpful and good luck!

ps. The best way to kill any virus is to boot up from a CD containing an up to date antivirus/antispyware utility that has been created on a clean PC.

Sep 28, 2010 | Microsoft Operating Systems

1 Answer

Upon loading a program from a trusted source, suddenly my anti virus software is saying that it detects a trojan Ranson.O. I have run my antivirus and nothing shows up. I tried loading the same program...


If are you sure about trusted source you need turn off real time protection.When you turn on scanner please check only next directories (folders) : windows temporary folders local sett system volume ...never partition for backup or program files.

Aug 29, 2010 | Operating Systems

1 Answer

Everytime I open my garena it did'nt works, It always a runtime error


If you're connected to the internet and it didn't work it means that the directory of the program has a missing important file. This is happening when someone delete it intentionally or cut and paste it into another directory or the anti-virus has been detected some file of it potentially infected with virus and automatically deleted in your system that causes trouble in running the program.
The solution is TO REINSTALL THE PROGRAM OR APPLICATION.

Jun 28, 2010 | Microsoft Windows Vista Ultimate Edition

1 Answer

Fixing a corrupted yahoo messenger.exe


·If you have a corrupt file in your Yahoo! Messenger directory.

To fix the problem, you must manually delete the "Messenger" directory on your C: drive (default), then reinstall the Yahoo! Messenger application.

All archives will be deleted if they are not copied. If you have a Flash drive copy it. If none, copy them like this:

CLOSE Yahoo! Messenger (if it is currently running).

Go to your Desktop and double-click "My Computer."

Select the "C:" drive.

Go to: C:\Program Files\Yahoo!\Messenger\Profiles

Your "Profiles" folder contains your complete Message Archive. Copy it to the a different folder on your computer and RENAME IT AND save..

Now you can DELETE the Yahoo Messenger by deleting the directory:

CLOSE the Yahoo! Messenger application if you currently have it running. Make sure all instances of Internet Explorer are CLOSED.

Go to your desktop and double-click "My Computer."

Click the "C:" drive.

Go to C:\Program Files\Yahoo!

Highlight the Yahoo! Messenger folder and press the Delete key on your keyboard.

DEFRAG your computer files to remove those empty spaces resulting from the deletion.

TO INSTALL:

CLOSE all running applications EXCEPT for your Internet browser.

DISABLE YOUR ANTI VIRUS/ANTI SPY PROGRAM/S. Most times they interfere in the downloading/installation process.

Click the link below to download Yahoo Messenger

http://messenger.yahoo.com/webmessengerp…


Click the "Download Now" button.

Double-click the Yahoo Messenger executable once the download completes to begin the installation process.

COPY MESSAGE ARCHIVE

Go to your Desktop and double-click "My Computer."

Select the "C:" drive.

Go to: C:\Program Files\Yahoo!\Messenger\Profiles

Drag/drop the copy of your Message Archive to the NEW Yahoo Messenger folder\Yahoo\Messenger\Profiles.

ENABLE YOUR ANTI VIRUS/ANTI SPY PROGRAM/S

Jun 02, 2010 | Microsoft Windows XP Home Edition

3 Answers

Windows XP problem. How to remove a program that is in start up.


Log into Windows Safe Mode. To get to safe mode reboot your computer and start pressing the F8 key repeatedly until the Safe Mode options screen appears. You want Safe Mode which is the first option, not Safe Mode with Networking.
If any user id’s show up select the Administrator, if not don’t worry about it. Once safe mode is up Click on My Computer and open your C: drive. Click on Tools/Folder Options/View. Then click on Show Hidden Files and Folders.
Green AV is normally located by navigating to the following directories: C:\Program Files\Documents and Settings\All Users\Application Data\GAV\gav.exe
Delete gav.exe which is the executable module for the virus
Delete mgrdll.exe this is the messenger for gav that keeps sending you the messges and popups
Delete the folder GAV (just hit your back arrow one time to get back to folder Application Data then you will be able to see and delete folder GAV
Right Click on your Recycle Bin and select Empty Recycle Bin or Double Click on your Recycle Bin and select Empty Recycle Bin
Now just reboot your machine!

Aug 31, 2009 | Microsoft Windows XP Home Edition

7 Answers

Want to delete ms antispyware 2009


Can you try to delete in "Control panel" "Add and Remove Program" .

Jan 31, 2009 | Microsoft Windows XP Home Edition for PC

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