The roller ball functions in all other parts of the phone. When you open up the camera and use the ball (scroll up or down), no zooming occurs.
I cannot zoom at all. All other functions of the camera work and work well.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
pearls have been know to have the track ball go out on them best bet is to take it to store to have them clean it if you try to clean it and you break the silver ring you void the warranty and will have to pay for whole new phone, in the end they will replace the phone for you
Have you cleaned your roller ball? stick a paper clip point in the top of the metal ring and pop your ball and holder out. you can remove the plastic part from the ring and clean the parts wth compressed air and then a cotton swap dipped in rubbing alcohol.
sounds like the ball is gummed up.. there are several sites that will show, with pics, how to remove the ball assembly and tear it apart to clean it... but be careful.. it is not as easy as it looks.. i ended up buying a new ball off of ebay for under $12 shipped.. so i suggest that route
Same problem, wouldn't scroll down. Lifted the ring pulled out the rollerball and cleaned it with alchohol. Used a cotton swab, soaked it pretty good and rolled it around a bit. Set it back in and it worked like new. Watch how you take it out so you can put it back in the same way.