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I have the same problem with my printer. I had a look and it seems there is only one paper feed roller and its on the right. The problem is that its just not catching on the roller. Soooo I believe the "paper tilt" is just not flipping the paper forward in order for the rubber wheel to catch. I dont know how to fix this but I'm gonna start by downloading an updated driver for the printer and see where that gets me.I have the same problem with my printer. I had a look and it seems there is only one paper feed roller and its on the right. The problem is that its just not catching on the roller. Soooo I believe the "paper tilt" is just not flipping the paper forward in order for the rubber wheel to catch. I dont know how to fix this but I'm gonna start by downloading an updated driver for the printer and see where that gets me.
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Make sure the rear door is properly seated on it's hinges. Also look for any burs in the plastic guides that the paper might be catching. If you see any burs, try to smooth them out with a nail file or something.
The printer hardware should even this out when printing. You should also ensure
the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these
instructions (use a regular letter size paper to test after doing the steps
given below):
Please check to ensure there is nothing obstructing the paper feed mechanism
down inside the printer where it is not easily seen. If there is nothing
obvious, unplug the printer and remove the paper. Open the front cover and look
above the steel rod. You should see a conveyor belt with rubber teeth on it,
like a fan belt. Take the bottom part of that belt and move it gently to the
left. The cartridges should come out with it. Make sure the cartridges can move
fully from one side of the printer to the other. Check also the output rollers
on the bottom of the printer for any blockage. If it is jamming under the
carrier assembly, you may be able to fix it using the manual feed slot. Turn the
printer off. Next take a #10 envelope and feed it through the left side of the
paper feed slot (The manual paper feed slot is preferred, but the automatic feed
will do if there is no manual paper feed for this printer) until it comes
completely through the printer to the back of the exit rollers. Move it up and
down and slowly move it over to the right side. If something is stuck under the
black guide plate this may work it loose or you may have to feed the envelope
through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic
sheet feeder. Dust may be coating the rollers there and as they become less
tacky, they cannot feed paper correctly.
Finally, turn the printer upside down and carefully shake it for 10 to 20
seconds to see if something falls out of the paper feed path. Then plug the
printer back up, take your paper out and replace it with a fresh, small stack
(about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to
separate pages. Make sure it is lined up on the right side of the paper feed and
the paper guide on the left is snug on the left side of the paper. Then try to
form feed again. If that works, then try to print again.
Hi, Remove the jammed
paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for
tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers
and make sure they are dry. Keep printer unplugged for about 2 minutes and
replug and try a test print. Also make sure that you have waited long enough
for the printer to heat up before giving a print job. Finally, it could be an issue with the paper
sensor. If this is the case, you will probably have to take the printer in for
servicing..
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Look for any obstructions in the paper path and remove them if
necessary. (It is possible to move the carrier assembly with the power
off.)
Turn the printer on, load some paper, and press the Form Feed button.
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service.
If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual
feed slot until it comes right through the printer to the back of the
exit rollers.
Move it up and down first, and then slowly move it over to the
right side. If something is stuck under the black guide plate, this may
work it loose.
Turn the printer off and open the access cover. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) Watch the paper as it feeds through and try to determine where the jam is occurring. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service.
If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Look for any obstructions in the paper path and remove them if
necessary. (It is possible to move the carrier assembly with the power
off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service.
If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual
feed slot until it comes right through the printer to the back of the
exit rollers.
Move it up and down first, and then slowly move it over to the
right side. If something is stuck under the black guide plate, this may
work it loose.
There IS something stuck in the feed path. If the paper starts to feed and then crinkles on the feed side, there is an object stopping the paper moving forward.
Lay the machine on it's back and take a sheet of very stiff card (A5 size approx) and push it through the paper path in reverse. So start where the paper would normally exit and push the card in. You may need to lift the pinch rollers just behind the print head by hand to aid the card through. Keep the card to the side that would normally crinkle but beware of the paper sensor flag. If you force it you could break it off.
Once you get past the pinch rollers behind the print head, push a little further then start to move the card in and out but along the length of the rollers. You should find that sufficient to push out whatever is in the path and having the machine on it's back will help it fall clear of the feed mechanism.
If it does not fall out using this method you will have to remove the covers and try to remove the ASF to get at the object.
I have the same problem with my printer. I had a look and it seems there is only one paper feed roller and its on the right. The problem is that its just not catching on the roller. Soooo I believe the "paper tilt" is just not flipping the paper forward in order for the rubber wheel to catch.
I dont know how to fix this but I'm gonna start by downloading an updated driver for the printer and see where that gets me.
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