Question about HP LaserJet 1020 Printer

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Toner splatter and faint double image

Gray streaks top to bottom in the middle of the page. Toner splatters and printing that is at the top of the page appears faintly in the middle. Printer is an HP 1020.

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  • Anonymous Feb 09, 2009

    I just replaced mine and still have the problem.

  • Anonymous Feb 15, 2009

    I tried cleaning the roller and it is still printing with grey streaks and reprinting texts. with each print it gets worse.If I print a blank doc, it comes out with lots of grey streaks.

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  • 479 Answers

Replace the toner cartridge or get the cartridge refilled as its about to empty .

Posted on Dec 10, 2008

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Hi,

There are 3 parts to the imaging process that could cause your issue. You have the toner (x4), the imaging drum unit (Q3964A) and the fuser unit. If you are getting streaks from all colors, one or more these parts are the issue.

Let's start with the easy stuff:

Open the cover as if you were replacing toner where you can "visually" inspect the toner and imaging drum. Pull the drum out and pull back the "plastic shutter" on the top, this will expose a green drum CAUTION! Too much exposure to light and touching it can cause damage. Just take a quick look trying to see if any of the lines on your page match any marks on the drum. Check the bottom half of the unit as well there should be a white section across the bottom, expect that as well.

Next look at the toner, if you can look at any other color but black it will help you look for the streak marks a lot easeier. If you couldn't see any streaks on the drum on toner cartridges, it's time to look at the fuser unit. Power the machine down and turn it around, unplug it then fold down the blue clips and CAUTION! the fuser heats the toner to the page so if it's been used recently it may be hot. once the clips are down, just pull straight back and look for the streak marks.

Sorry for the book, but I hope it helps.

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