Question about Canon Rebel XT / EOS 350D Digital Camera

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Only takes pictures when it wants to

I dropped my camera on the garage floor the other day, ( I know how awful) It landed with the lens up but now it is only taking pics when it feels like it.

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  • TC CAMERA REPAIR.Com May 11, 2010

    Ck to see if the AF switch on the lens is switched to (M) If the camera doesn't auto focus it will not take pictures,TC

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It sounds to me as if this camera needs an urgent service. Most likely a connection inside has become intermittent. Unfortunately dropping a camera is one of the worst fates I could ever wish upon someone. We all know to use the strap, but we only drop them the instant we let go of the strap.  You were very lucky it did not land lens down. I have seen lens mounts ripped from their anchoring with the remainder of the lens smashing the mirror and sensor. At least it works temperamentally. Good luck with the service!

Posted on Dec 11, 2008

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1 Answer

I dropped it while taking a picture onto concrete floor, and now the lens are out but it's turned off and when i try to turn it back on it beeps 3 times and turns itself off, and the batteries are fine.


The lens mechanism is jammed, and any any DIY repair attempts will probably make it worse. The camera needs professional help, so I suggest that you take it to a local camera shop (NOT the camera department in a chain store) or contact Samsung via their web site to arrange repair. Be sure to get a firm price, not just an estimate, before you commit to anything. The price of the fix can approach the cost of a new camera, and repairs typically only carry a 30-day warranty.

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You need to take your camera to the nearest service centre. Lens might have got damaged accidently.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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From the sounds of it, your lens is faulty and would require replacing.

You may need to call some of the camera repair centres in your area (State), they may have a 2nd hand lens that requires a clean up and they might be able to use that to repair your camera at a lower cost.

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