Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive
I plug it into the usb the computer tell's me that you have new hardware and the Maxtor wont open when i frist got it,it was working fine i had then downloaded a antivirus software Norton and then i unplug the maxtor and then the next day it would not open at all.
If you are running PC, go to Start -> Run -> type 'Services' (or go to Control Panel -> Administrative Tools -> then Services).
Finally scroll down to where it says Universal Plug and Play Device Host, and double click it. At the bottom, you'll see either an option to start or stop the device. If stopped, start it, and change it to automatic.
If that doesn't work, try using it with another comp. Does it open then? IF so, its your computer that is the problem here. If not, you have hardware failure.
Was there a reason why you got new anti-virus software. Did you have a virus before. If so, there might have been something that happened to it via a virus.
If this is the case, if you at least get it running some how, run a virus scan on the drive.
Do you have a warranty on the drive? Cause if worse comes to worse, you can just replace it.
Posted on Jan 11, 2009
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Posted on Jan 02, 2017
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