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Re: unit will not turn on
Your battery is recharged when connected to your computer. Turn the player off and connect it to your computer via the USB cord. The computer must be turned on. Initial charge should be for 10 hours with subsequent charges 3 to 4 hours for a full charge. A quick charge of 1-1/2 hours will give you a 70 percent charge. A fully charged battery will last up to 15 hours under normal use.
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If battery is depleted, then no, it will not turn on.
If battery charger is dead, phone won't charge or turn on.
If battery charger cable is broken, tablet won't charge or turn on.
You need to ensure you have a good working charger, and a good cable. Only a known good charger and a known good cable can charge the unit. Borrow or invest in a new charger and cable (they're cheap on eBay).
Only once you know the charger and cable are good can you determine that they are not the problem.
Depending on how old the unit is, it's possible the battery can no longer hold a charge and needs to be replaced. You won't know that though until you first determine the charger and cable you're using are working properly and providing a good charge.
The unit still,work?The battery when it low,the battery light turn yellow or red?Than when it fully charge it turn green?Just unplug the unit and use it dosen't matter,if the light don't turn off the light,that find.Or the battery is old and not taking full charged anymore that another resoan the charging light still on.
2 years is generally about it for the battery on the C330. You most likely need a new battery. Charging it on or off does not matter. Run it with the back light on a dimmer mode to increase battery life for now.
Have you tried replacing the battery. Wont charge? Sometimes if the battery is totally depleted even the charge light will not go on until the battery reaches a certain level of fill. Are you sure it isnt charging? A new battery will confirm its viability to be able to deliver service in future.
The usb connection supplies power to the unit and is independent from the battery. So, most likely, either your battery is dead and needs to be charged, or, the battery is no longer accepting a charge, or the battery may have become dislodged (the wire from the battery to the unit). You can access the battery from the back of the unit.
This kind of problem is usually caused by either of this 3 things: Either the problem is the battery not being able to charge anymore(bettery would need to be replaced), or the charger does not give any charge to the batter(recommend try another charger), or last would be the console charger port( would need to replace console, or repair charger por,not recommended)
There are 4 reasons why your unit is behaving this way: 1. Charger is the problem. 2. The docking station is the broken. 3. The battery is broken or not accepting charge. 4. The actual unit is the problem. It is very hard to tell which one is causing this to happen. Let us do some troubleshooting first: 1. Plug your charger in an A/C outlet and make sure the red power light (left) is lit, otherwise the charger or the docking station is broken. 2. You can test the charger with a multimeter. Unplug the charger from the docking station and measure the voltage across the outside and inside, it should register more than 5 volts DC. If there is a 5Volt DC the docking station is the problem otherwise the charger is broken. 3. If the red power light is lit and the status light (right) is lit too, your docking station is broken. 4. If the red power light is lit, dock the unit into the charger, the status light (left) should turn red when your battery is accepting charge or turn blue when your battery is fully charged. 5. If the status light will not lit at all (while the red power light is on), tap the screen while the unit is docked on the charger. If the unit will become alive, you need a new battery otherwise you need a new unit.
12 hours is very long time to charge, the status light should turn to blue in less than 2 hours especially for a new battery.
Check the handset battery -- if there is a slight "bulge" on one side (ie: not COMPLETELY flat) then the problem is with the battery. I had that problem and had to order a new one. That said, I just installed the new battery, and while it now charges, the handset won't connect to the base unit. The base unit works (tried the speakerphone), but there is not connection between base and handset.