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Re: unit will not turn on
Your battery is recharged when connected to your computer. Turn the player off and connect it to your computer via the USB cord. The computer must be turned on. Initial charge should be for 10 hours with subsequent charges 3 to 4 hours for a full charge. A quick charge of 1-1/2 hours will give you a 70 percent charge. A fully charged battery will last up to 15 hours under normal use.
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Are you all sure the battery is fully charged? a lot of time I forget to shut my player off and run the battery dry. Should this not be the case then try the reset. If rest is not working try plugging into you pc if the unit shows it should be charging. You can reformat your unit Problem is you have to re-add your music. To reformat go to my computer right click your device and select format. Now unhook from pc and turn on unit. Should this fail them you may need to check for an update to the firmware. Otherwise if not under warranty still ,time for a new unit.
it looks like a 350mah 3.7 volt battery lithium ion type
their is a firmware update for it but i doubt you'll need to update it and you can brick the unit if it is a bad flash and the power failed not recommend at all. best bet/ plug into the pc turn unit off, follow steps to backup files on unit and factory reset the unit. then try and put files back on only if it is able to stay powered long enough, from what i gather the unit has open source firmware installed. so it is easily possible that it became corrupted by a bad file instruction call or a bad api interface modal. good luck with it. note: flashing the unit is almost never recommended.
The usb connection supplies power to the unit and is independent from the battery. So, most likely, either your battery is dead and needs to be charged, or, the battery is no longer accepting a charge, or the battery may have become dislodged (the wire from the battery to the unit). You can access the battery from the back of the unit.
The tiny LED where you plug the charger in should turn from red to blue when the LYRA is fully charged. If it stays red, I would have to say that you need a new battery. Search for an NP-120 or a D-L17 camera battery on the web. It will work as a replacement.
Press the middle key and menu key at the same time until the apple screen comes on. This will reset your settings but usually when my iPod does something funky like that I just do that and it's fine. If that doesn't work, contact your local Apple store.
have you only been charging it with the usb cable?
try plugging it into a ac adaptor, (make sure the button is in the off position at the bottom)
and it should hopefully restart, then turn it to the on when it's loaded, and leave it plugged in till it's completely charged
I called and they told me,i have the same problem, to just turn the battery switch ( bottom thing) off and charge it over night via wall outlet. hope it helps im trying it as i type so i wouldn't know...