Question about Samsung SCX-4216F All-In-One Laser Printer

4 Answers

Samsung SCX-4216F Paper Jam 01

We're getting "Paper Jam 01" error message, but no jammed paper in evidence. The printer isn't able to pick up paper from the bottom paper tray. It makes grinding noise. Is still able to feed paper through the manual paper feed.
Any idea what's going on?
Thanks!

Posted by on

  • 2 more comments 
  • volunteernab Dec 09, 2008

    Thanks - I tried cleaning it and still no success. The paper just isn't getting picked up.

    I realized through experimentation that the grinding noise must be caused by that rubber piece that flips over (next to the black thing you press to fool the printer). When it gets pressed the wrong way it makes that grinding noise.

  • volunteernab Dec 09, 2008

    Tried the cleaning option... still having trouble. I can definitely still print through manual feed, but when i try to print from the tray it's stopped making the grinding noise, it just doesn't pick up the paper.

    I realized I mis-read the little screen it wasn't paper jam 01 it was Paper Jam 0] (zero and then a close bracket).

  • volunteernab Dec 09, 2008

    Sorry for being a ludite- but what's an ADF?

  • volunteernab Dec 10, 2008

    We tapped away and no cigar.
    We might have to call in a service technician at this point.
    Is there anything else I can do aiside from cleaning,tapping, taking out trays and toner and looking for misplaced bits?
    Thannks.


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4 Answers

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I think that the paper feed cog/grab mechanism is broken, but you can try this>>>>>>>>> remove power from the printer, go to the PC and unistall the software, reboot the pc and power up the printer (leave the USB cable out) reinstall the printers software and connect the USB realign the cartridges and hopefully you will be able to print a test page.
If the printer still doesn't grab the paper your looking at a new one

kind regards

Posted on Dec 09, 2008

  • Lee Hodgson
    Lee Hodgson Dec 10, 2008

    you have tried all troubleshooting possibilities with regards to sorting the problem yourself and you are now out of options.
    You will probably have no choice but call a service technician now
    If it was a home printer you could have replaced it cheaply but because its an office printer a technician is required

    kind regards


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  • 399 Answers

The gears which pulls the paper are misallighned and now able to pick up the paper. ------------------------------ or the gears r being blocked due to any dust thaT U said u tried cleaning. -------------------------------------- or it could also happen if the gears are slightly cracked in between so they r not able to spin fluently as they should be. ------------------------------------------------ or the paper pick up sensor is not working or moved from its orignal position,tap the printer up side down and also tap from all its sides. do it carefully and slowly.or call a tech nician at your place to get the new gear assembly fitted.

Posted on Dec 09, 2008

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  • Master
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Clean the Feed Roller In the middle of the printer. Take the paper tray out- you will see the roller in the middle. Send a print job with paper tray removed. Press the black thing to fool the printer that it has paper. You will see the feed roller move. When it is in the position you want to clean- open the toner door and it will stop moving so you can clean it. Isopropyl alcohol and LINT FREE CLOG.

Posted on Dec 09, 2008

  • futureloginn
    futureloginn Dec 10, 2008

    open the toner door and it will stop moving so you can clean it.


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  • 107 Answers

Sounds like you have a small bit a paper jammed in the gears, or the gears themself are jammed

Posted on Dec 09, 2008

  • 2 more comments 
  • Eric Mitchell
    Eric Mitchell Dec 09, 2008

    Input Misfeed
    1 Remove the remaining documents from the ADF.
    2 Open the ADF cover.
    3 Rotate the bushing on one end of the ADF roller toward the
    ADF ( ) and remove the roller from the slot( ). Pull the
    document gently to the right and out of the ADF.
    4 Close the ADF cover. Then load the documents back into
    the ADF

  • Eric Mitchell
    Eric Mitchell Dec 09, 2008

    Paper Jam 1 In the fuser area or around
    the toner cartridge.
    In the Bypass tray

  • Eric Mitchell
    Eric Mitchell Dec 09, 2008

    So check around that area and see in and little balls of paper or scraps of torn paper are stuck in there

  • Eric Mitchell
    Eric Mitchell Dec 09, 2008

    javascript:openreq(http://downloadcenter.samsung.com/conten...')
    Page 119 shows you how to do it and 121 Ithink has the code list


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Hello! Welcome to FixYa

Paper jam
means their may be small bit paper jam in side

There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow" by compressed air.
more over roll the toner gear check if its not obstructing to something .
secondly try to cut/delete any pending print jobs thats right next to clock on your dektop.then restart PC and then plug the printer and PC on see if it works.


If still problem exist then, post your query here ,

I hope this solution will helpful for you
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Good Day Sir,
when paper jam occurs, Paper jam appears on the display.

Message Location of Jam
[Paper Jam 0] - In the paper input tray
[Paper Jam 1] - In the fuser area or around the toner cartridge
In the manual feeder
[Paper Jam 2] - In the paper exit area

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Clean the Feed Roller In the middle of the printer. Take the paper tray out- you will see the roller in the middle. Send a print job with paper tray removed. Press the black thing to fool the printer that it has paper. You will see the feed roller move. When it is in the position you want to clean- open the toner door and it will stop moving so you can clean it. Isopropyl alcohol and LINT FREE CLOG.

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