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Troubleshooting MS wireless optical desktop for bluetooth

When my MS wireless optical desktop for bluetooth is connected, the volume/mute box flashes on & off constantly. Therefore, I can't listen to anything since the volume comes on then auotomatically mutes itself over and over. I went to Microsoft's site for solutions and downloaded the lastest keyboard software, but the problem persists. I have a Gateway wireless bluetooth keyboard that works with no problems. I'd appreciate any suggestions since I liked to use the MS keyboard. Thanks.

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Re: troubleshooting MS wireless optical desktop for...

Your keyboard may be hogging your computer and not letting your other things work i would check your keyboard's properties

Posted on Apr 17, 2007

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Have you downloaded the proper keyboard setup application from Microsoft's site? It is at and you will find the software for their keyboards and mice there.
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Wireless Multimedia keyboard volume keys won't work.

Go to start and run then type services.msc or if using windows 7 just go to start and type services.msc in the search box. Once open find the service "Human Interface Device Access". Change it from manual to automatic and make sure that it is started.

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Normal 0 Press the Receiver button (and the lights will start flashing.
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usally laptops have bluetooth not desktops ,,,,bluetooth is not the same as wireless ,,i know they work similar bluetooth is for short distance...when u set a blue tooth mouse up u must have bluetooth usb plugged into ur computer ...that usb adapter will act as your mouse connection ......

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