Question about Epson Stylus Photo 915 InkJet Printer

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Problem with Epson Stylus Photo 915

Hi I have an unknown printer error with my printer. Both the processing light and the maintenance button are on (not flashing). This means I can't get the printer to clean the print heads and when it does print there's no magenta to the print-outs. The colour ink is showing low so I've ordered some more but not sure if there's something else I should be trying in the meantime. Thanks Sarah

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6 Suggested Answers

SOURCE: Epson Stylus R230 Light Magenta Not working

I would recommend cleaning the contacts (brass colored connections) with an eraser if might resolve the issue. It that does not resolve the issue it might be one of two other things. Either the printhead is cloged or the cable to the printerhead is damaged.
Good luck

Posted on Mar 07, 2008

  • 54 Answers

SOURCE: Epson Stylus R230 Light Magenta Not working

Print first a nozzle check pattern, self test which they say. Check your manual for your printer, it should be accessible from that if you dont have any manual, go to the epson website and download a manual. Usually the self test would go like this.

While the printer is turned off, you press and hold down the paper feed button, continue holding it down while turning on the printer. It will print the nozzle check pattern standalone. If you see all the colors then the issue your having is a color management issue, if you do not see the cyan, magenta, yellow, black, light magenta and light cyan from that test; then you will need to do 3 consecutive times of Head Cleaning from the maintenance program in your computer. If you have a windows xp it goes like this.

Click on start go to control panel - printers and faxes -
you right click on your printer icon and select printing prefrences. From there, go to maintenance tab and click head cleaning, go through that cycle 3 consecutive times and see if it improved. Good luck....

Posted on Jun 12, 2008

  • 353 Answers

SOURCE: Epson C66 problem

Without the benefit of a response from any of rickyostrom, liusgarciaca, or hotdog233311, I think we can say the problem lies with the fact that your magenta cartridge isn't printing. You can confirm this by carrying out a nozzle check print.

If any of you would like further assistance in restoring your magenta to working condition, please do a new post to this effect.

Posted on Mar 02, 2009

  • 419 Answers

SOURCE: Epson Stylus C86 - prints faint magenta

You probably have a slowly worsening clog building up in the Magenta nozzles. It's also possible that your ink is reaching its end of life which, given the age of the C86 is entirely possible, especially if you are refilling or using a CIS sytem with your printer.

If it's a clog issue you can try soaking the parking pad with a mildly ammoniated cleaning solution (original Ammonia windex is good for this) or even distilled water. Leaving this with the printhead parked above it allows the solution to wick up into the nozzles and break down any clogs in the printhead.

If the problem is ink age though you will probably want to carry out the solution above AND replace your ink with a fresh solution. A CIS will need a thorough flush to remove any algae and cloggation residues before you use it again or you will just reintroduce the problem.

Hope that helps.


Posted on May 28, 2009

  • 419 Answers

SOURCE: Printing one colour.

Given the age of the C87 it's likely that you haven't used this printer in a while and/or it's just slowly become clogged over time.

The ink in the C8x series printers is a resin based pigment ink which is very prone to clogging so it's not exactly unusual.

The best way to resolve this is to follow this procedure:

  1. Press the ink button once to get the printhead into the "exchange cartridge" position
  2. Pull the power cord out of the back of the printer
  3. Move the printhead over to the left out of the way
  4. Using a suitable inkjet ink cleaning solution soak the parking pad area where the printhead usually sits (This is a small foam padded area to the far right that sits in line with the printhead).
  5. Move the printhead back over to the right
  6. Leave for 24 hours (Patience is vital... Just leave it alone - see below)
  7. Plug the printer back in and run a single (just ONE) cleaning routine and a nozzle check
  8. If the nozzle check is still showing no colours on the black, cyan and yellow, leave it for an hour then try printing something with a little colour in it. (Sometimes the printer just needs a little rest time to sort itself).
  9. If still not printing properly, repeat steps 1- 8 again (and yes, wait another 24 hours!).

The way this works is that cleaning solution is able to wick up into the printhead nozzles and break down the clog. However it does take time to do this, hence the "be patient" bit :-). Distilled water is not recommended for this printer as the ink is not a water based type so a proper cleaning solution will work much more effectively.

Using this technique I've been able to recover CX6600, C84 and numerous other printers that have been completely clogged and unused for years so it does work.

Hope that helps.

Posted on Jun 11, 2009

  • 1 Answer

SOURCE: maintenance request 0002

Maintenance request 0002What is this mean?

Posted on Jun 26, 2009

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Communication error 21000068 when resetting my epson t60

i want to resetter my epson stylus printer t60 ink pad counters



Manual Counter Reset Method

To manually reset the Ink Jet Counter that compels you to clean your waste pads. For the tip on how to clean your ink waste pads go here.

Please Note: In some cases, your printer may be leaking ink so much and so often that not only does your ink pads need cleaning, but you may need to replace the ink reservoir on your printer or you will have a leaking mess on your hands. This is a decision and judgment only you can make. If your printer is leaking quite of lot of ink, you may have to take it to an authorized Epson Repair Shop or Person. Find an authorized location by starting at

The solution below is valid for most of the following printer models listed below this solution, some listed may not work, some not listed may also work it varies as this method is listed below is illegal for an authorized Epson Tech to release.

Thanks to the many user boards on the Internet for this solution that I know has worked for people I've helped here on FixYa.

Don't be discouraged if it doesn't work the first time. The key is in pressing the buttons exactly at the same time. So if this doesn't work the first time, try again and try again. Most people state they get it eventually.

[thanks to for the crux of this particular solution]

"Printer Onboard Control Panel Key Sequence"

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

Don't give up, if it does not reset the first time. The timing is tricky for some people.

Supported Epson Models that I am aware of, others not listed may work and some listed also may not work, it varies but don't be discouraged to try and try again.

You can also try the software download solution listed in this tip I posted.

Epson Stylus Сolor 400
Epson Stylus Сolor 440
Epson Stylus Color 480 LPT
Epson Stylus Color 480SXU / 580
Epson Stylus Сolor 600
Epson Stylus Сolor 640
Epson Stylus Сolor 660
Epson Stylus Сolor 670
Epson Stylus Color 680 / 777
Epson Stylus Сolor 740
Epson Stylus Сolor 760
Epson Stylus Сolor 800 / 850
Epson Stylus Сolor 860
Epson Stylus Color 880
Epson Stylus Color 900 / EM-900C
Epson Stylus Color 980
Epson Stylus Сolor 1160
Epson Stylus Color 1520
Epson Stylus Color 3000
Epson Stylus C20 / C40 / CL-750
Epson Stylus C41 / C42 / C43 / C44 / C45 / C46 / C47 / C48 **
Epson Stylus C50
Epson Stylus C60
Epson Stylus C61 / C62 **
Epson Stylus C63 / C64 **
Epson Stylus C65 / C66 and PE **
Epson Stylus C67 / C68 / D68 and PE **
Epson Stylus C70 **
Epson Stylus C80 **
Epson Stylus C82 **
Epson Stylus C83 / C84 **
Epson Stylus C85 / C86 and PE **
Epson Stylus C87 / C88 / D88 and PE **
Epson Stylus Photo RX420 / RX425 / RX430 **
Epson Stylus Photo RX500 / RX510**
Epson Stylus Photo RX520 **
Epson Stylus Photo RX600 / RX610 **
Epson Stylus Photo RX620 **
Epson Stylus Photo RX700 **
Epson Stylus CX3100 / CX3200 **
Epson Stylus CX3500 / CX3600 / CX3650 **
Epson Stylus CX3700 **
Epson Stylus CX3800 / CX3810 / DX3800 **
Epson Stylus CX4500 **
Epson Stylus CX4600 **
Epson Stylus CX4100 / CX4200 **
Epson Stylus CX4700 / CX4800 **
Epson Stylus DX4200 / DX4800 **
Epson Stylus CX5100 / CX5200 **
Epson Stylus CX5300 / CX5400 **
Epson Stylus CX6400 / CX6600 **
Epson Stylus CX6300 / CX6500 **
Epson Stylus CX7800 **
Epson PictureMate
Epson Stylus Photo
Epson Stylus Photo EX
Epson Stylus Photo 700 / IP-100
Epson Stylus Photo 750 / PM-770C
Epson Stylus Photo 780 / 790 / PM-780C
Epson Stylus Photo 810 / 820
Epson Stylus Photo 820 **
Epson Stylus Photo 825 / 915
Epson Stylus Photo 830 / 830U **
Epson Stylus Photo 870 / PM-875DC
Epson Stylus Photo R200 / R210 **
Epson Stylus Photo R220 / R230 **
Epson Stylus Photo R300 / R310 **
Epson Stylus Photo R320 **
Epson Stylus Photo R800 / PX-G900 **
Epson Stylus Photo R1800 **
Epson Stylus Photo R2400 **
Epson Stylus Photo 890
Epson Stylus Photo PM-890C
Epson Stylus Photo PM-A700 **
Epson Stylus Photo PM-G720 **
Epson Stylus Photo PM-970C **
Epson Stylus Photo 895/ 785EPX
Epson Stylus Photo 900 **
Epson Stylus Photo 925 / 935 **
Epson Stylus Photo 950 / 960 / PM-950C **
Epson Stylus Photo 1200 / PM-3000C
Epson Stylus Photo 1270 / PM-3300C
Epson Stylus Photo 1280 / PM-3500C
Epson Stylus Photo 1290
Epson Stylus Photo 2000P
Epson Stylus Photo 2100 **
Epson Stylus Photo 2200 / PM-4000EPX **
Epson Stylus Pro 5000 / PM-5000C

on Sep 17, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Printer jamed after putting in more paper and accidently pushed the power button off. Will not respond to anything I have tried.

Reset your Printer by following these steps for your Printer Model:

EPSON Stylus Color 900, 980
Pressing and holding LOAD/EJECT and CLEANING buttons, press POWER button, You will see blinking INK OUT led.
Release all buttons.
In 2-3 seconds time press and hold CLEANING button for 10-12 seconds.
EPSON Stylus Color 3000
Pressing and holding PAUSE, LF/FF and DOWN ARROW buttons turn on printer.
Release all buttons.
EPSON Stylus Photo 785, 895
Pressing and holding Maintenance and Roll Paper buttons, press POWER button, You will see blinking Error led.
Release all buttons.
In 2-3 seconds time until led is blinking press and hold for 10-12 seconds Roll Paper button, until all leds will blink.
EPSON Stylus Photo 890, 1280, 1290
Pressing and holding Maintenance and Roll Paper buttons, press POWER button, You will see blinking Power led.
Release all buttons.
In 2-3 seconds time until led is blinking press and hold for 10-12 seconds Roll Paper button, until all leds will blink.

Feb 27, 2011 | Epson Stylus Photo 785EPX InkJet Printer

1 Answer

I have lost disc to install epson photo 915 can i install without it

go to the website under support. They should have your printer driver available for download.

Jan 24, 2010 | Epson Stylus Photo 915 InkJet Printer

2 Answers

For epson stylus photo r300

Hi Anna,

After doing some searching, this was the best I could come up with:

Turn off printer

Press and hold 'stop' 'maintenance' and 'power' buttons for about 10 seconds. A message will appear on the screen. power off and back on for reset

Allegedly, this is a pre-set maintenance routine epson implements as a service reminder...though I could not confirm this one way or another. I hope this works for you, as the epson website seemed to be utterly useless in finding a suitable resolution.

Good Luck,

Jan 04, 2009 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Epson Stylus R320 - cant align the CD tray to print....keeps showing error.

This printer has a bad system tray. If doesn't work in regular way, try inserting the cd tray from the back using the back slot and see what happen (usually works)

Oct 03, 2008 | Epson Stylus Photo R320 InkJet Printer

2 Answers

Ink not empty

You have confused the software in either changing a cartridge when not required or having a chip failure whilst changing multiple cartridges.
Full info on how to get out of this is on my site.

Please go to my website . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Apr 13, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Epson stylus photo heeds reset on mac

Hi, this means your printer needs a maintenance service from epson, ie the printer has met its end of life unless you want to pay epson £75+vat for the maintenance call.

Happy New Year


Dec 30, 2007 | Epson Stylus Photo R220 InkJet Printer

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