Question about Modems
We have an Omni 3730 credit card processing machine. When we switched to a new processing company, we now get communication errors when we try to run credit cards and we can usually clear by unplugging and plugging the machine back in. When we plug the machine back in - it shows a modem error. The company tells us our problem is because our phone line and credit card line are the same. We have used a credit card processor on the phone line for 6 years without a problem. The problem happened as soon as we downloaded the new code from the new processing company. The processor is 3 years years old. Could the processor be bad? Any help would be appreciated. Thanks
SOURCE: Modem won't connect to internet.
maybe you have to wait for your provider for them to isolate the problem, it seems that your modem got hit maybe by high surge. ask them to bring a spare modem for isolation.. there is no way for you to isolate the problem coz you've already done the basic....
Posted on Jun 20, 2009
If you have IE-8 installed, then uninstall it and it will start working.
You can uninstall IE-8 using this command in the run dialog box:
Posted on Oct 26, 2009
If the modem is 10 years old then its time to replace it even if it was working fine if not very good to be abreast with the latest technology. The ISP must have tested the lines which must be fine because they keep on upgrading so you need to replace the modem to a latest model.
Posted on Jun 21, 2010
1-Check the telephone line connections.
2-Check that the telephone line is working by plugging it into a working
telephone and listening for a dial tone.
3-Replace the telephone cable that connects the terminal with a cable you know
is working correctly.
4-If the problem persists, contact your local VeriFone service provider.
VeriFone Systems, Inc.
2099 Gateway Place, Suite 600
San Jose, CA 95110
USA Tel: 1-800-VeriFone (837-4366)
Main Tel: (408) 232-7800
Main Fax: (408) 232-7811
Posted on Nov 18, 2010
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so you where downloading something through you credit card machine you might have got a virus
the driver or software might have been corrupted
can you connect it to your computer ?
you might have to download a new driver or software
or you might be able to repair or run your antivirus
the way i interpreted this was it was connected to your computer when you downloading from the internet it crashed
check all leads that connect to your credit card machine make sure they are seculy seated and not faulty
if you can connect it to your computer
click start control panel administration tools computer management device manager scroll through all of your devices look for network adapter or being a phoneline modem
if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver
hope this helps
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