I feel that I could help you better talking live so look me up on http://www.crossloop.com/EricMitchell (dont worry mention this and it will be free) Also chances are that the issue is a key combo, Fn plus another key on you keyboard it will be a secoundary key, look around on you keyboard see the blue symbles those are secoundary (not allways blue) So try that first if not let me know and I will try to help you further
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The drivers can be downloaded at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=441125 Please select the correct operating system, click next and then select Driver - Product installation and click download, proceed with the download and install. For further assistance remotely I can be reached at https://www.crossloop.com/RickPoitras Thank you and have a wonderful day.