Question about Vtech V.Smile Pocket Pink Electronic Learning Device

1 Answer

My daughter v smile pocket does not work

Hello,

My daughter received the pink vtech v smile pocket for christmas of 2007. It powers up but it will not work. It keeps saying v smile over and over again. It does not play the games or start. What is wrong?
How can I get it fixed. I would like it fixed before christmas because I purchase new games for this game. Where can I have it fixed? Or if it can not be fixed can we receive another one? I live in Mountain House CA (Tracy CA area) zip code is 95391.

Please reply.

Thanks
J.C

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  • Anonymous Mar 26, 2014

    system will not work

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  • 8 Answers

Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.

Posted on Dec 10, 2008

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1 Answer

I NEED TO FIND THE OWNER MANUAL FOR THE VETCH


http://www.vtechkids.com/_f/_pw/_manual/80-075300%20V.Smile%20Pocket.pdf

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1.5v for each battery ( regardless of battery size ); so 6v for a 4 battery , 9v for 6 battery , etc.

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http://www.vtechkids.com/_f/_pw/_manual/V.Smile%20Cyber%20Pocket.pdf

resetting that is apparently just a case of removing the batteries and adaptor (if you are using one) wait five or ten minutes... reconnect the adaptor or install the batteries and turn it on

Robert

Jan 10, 2009 | Vtech V.Smile Pocket

1 Answer

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Hi i'm Ryan, my daughters did the same thing, I removed the battery cover and there is a small pin hole with a reset button in it, try resetting it. I did and it came back on and works fine.

Dec 29, 2008 | Vtech V.Smile Pocket

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Dec 29, 2008 | Vtech V.Smile Pocket

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Hi I'm ryan, try resetting it. Remove the battery cover, there should be a pin hole with a reset button in it. my daughters did the same thing and i just reset the system and it works fine.

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Try pressing the reset button on the back.

Also, try cleaning the contacts on the games. Push back the sleeve on the game and clean good with alcohol. If this doesn't do it, unplug it, and clean the contacts inside the unit with a qtip.

Hope this helps!

Oct 12, 2008 | Vtech V.Smile Pocket

1 Answer

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Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)

Sep 05, 2008 | Vtech V.Smile Pocket

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