Question about Razer Copperhead RZ01-050100-R1M1 Mouse

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Copperhead working, but not detected

I have a strange problem, the mouse works perfectly, but it's not detected by the Razer Configurator, so I can't adjust it. I tried to solve the problem with the update drivers, but it stopped working, so I rolled the driver back trough the device manager. Uninstalling the drivers and installing again (with cd and through update setup) failed as well; when it starts detecting for the mouse in setup, detection fails. Any help would be welcome.
Gregor Hrabar

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  • 10 more comments 
  • DieTank Dec 14, 2008

    plugged the mouse in. works fine cannot use the configuration program for it. how do i fix that. I'm running windows vista would that have anything to do with that?

  • noodle-king Dec 26, 2008

    i have exactly the same issue

  • TheRed Dalek Jan 10, 2009

    I have exactly the same problem on my Vista Ultimate. The mouse is perfect and all the profiles can be used with the little button underneath, but no USB is detected!

  • Anonymous Jan 31, 2009

    I have windows vista ultimate and my razor copperhead fails to be detected during computer start up and with the utilities that came with the mouse. Otherwise the mouse works fine but I cannot set the profiles

  • toolegit2qui Feb 11, 2009

    i have exactly the same problem, seems to be a vista issue. On my XP-system i've never had such difficulties to run the configurator.

  • Anonymous Mar 08, 2009

    Mouse is working fine, but not being detected.

  • gab127 Mar 15, 2009

    Ecaxtly the same problem. Rather annoying as I'm new to razer mice and thought they were good.

  • Anonymous Apr 10, 2009

    I have the exact same thing. But also it is really annoying that I have to unplug and replug the mouse just to get it to work when I boot up my computer. (windows vista ultimate)

  • Anonymous Apr 18, 2009

    Config doesn't detect that the mouse is plugged into a USB port, even though the mouse functions like a basic mouse.

  • UncleJaS Apr 27, 2009

    i heard its vista problem with razer i aren't sure if its true
    as for now
    pc detects mouse
    mouse runs as normal mouse
    but when i try to config it it fails!

  • Anonymous May 02, 2009

    razer's software/firmware side really, REALLY sucks, doesn't it?

    this makes most games unplayable, no dpi control or anything.

    please fix this razer, youve got such a good reputation already.

  • Anonymous May 21, 2009

    mr JHUA solved it for me :-D


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  • 1 Answer

What i did was. i went into c drive -> program files -> Razor -> Copperhead -> driver64 and ran the program called "DPInst"

try that and see if it works

Posted on Apr 13, 2009

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1. Right Click My Computer -> Properties
2. Choose 'Hardware' tab and then 'Device Manager'
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I do not exactly remember the wordings of the prompts that appear after this..

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