Question about Insignia IS 20" TV040919 TV

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No sound on my 32'' Insignia LCD HDTV

I bought this TV about 5 months ago, and three months ago the problem first showed up. I didn't have any sound using cable, but I still have sound on my DVDs. Cable guy came and checked it and said that the problem is with TV. I connected cable box to the TV using audio/video cable (like a composite) and it worked that way fine. However, two days ago I again didn't have any sound on any of composites (cable and DVD), for about 2 minutes, but then everything was OK. Today I came home and turned on TV, and there is no sound for about half an hour already.

Does anyone have an idea what might be a problem here?

Thanks!
I have a Insignia TV, purchased in 2006, picture great, volume does not work, TV has no reset buttom, help!

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  • jmwin2 Mar 04, 2009

    sound just went out on all channels. Some poster said that it is three capacitors and to look on this site . ?Help

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You might try checking the sap (secondary audio programming) option in your tv if it has one make sure it is turned off. if it is off or does not have that option you will most likely have to take it to a repair shop. i would not try to fix it my self as you will do more harm than good.

Posted on Apr 28, 2009

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I have a question? Do you move your Television frequently, OR do you unplug it frequently when it's not in use? I have found that doing either or both of those things can bring on problems, especially audio problems.

I've had the disappearing sound problem twice with my Element FLX-2610. This latest time I was stumped because the full scan didn't resolve the problem. And of course, the sparse manual that comes with the TV contains no troubleshooting advice at all.

But I did find a suggestion on another sveral other sites: Reset the TV. You might have a small reset button (like you would find on a DSL modem) somewhere on your TV but there is a manual way to do it two. Whichever way you do, MAKE SURE to disconnect every single device (yep, it's a pain) and UNPLUG the TV before doing this.

To reset with a reset button, disconnect devices and unplug the TV. Depress the reset button for 5 seconds. Reconnect devices, then plug in the TV.

Manual Procedure:
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Using the on/off button on the Television (NOT on the remote), depress and hold the button for 5 seconds.
Reconnect the devices, then plug in the TV.

Unless something has shorted out or burned up inside, this resetting, as a last resort, should fix the audio problem. Worked like a charm for me!

Good Luck!
Nena

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