On 5 Dec 08 (read 07 Dec) I received an email from "Renewals - Trend Micro Security...", telling me my Trend Micro PC-cillin Internet Security 14 expires 4 Jan 09, and gave me 3 different opportunities to "click here" to renew. I tried all three in turn and received the same message that "Phishing Filter cannot check this website because the Microsoft online service is temporarily unavailable." I have tried every day since then, with the same results.
What do I do now, coach. Must I turn off the Automatic Website Checking? Change Phishing Filter settings? Is this something you can fix at your end?
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Most website have option in user account option itself to cancel the subscription. If i am right, you renewed online, kindly login to website and there would be option in account section where there is option to opt out auto renewal
Go the Norton AntiVirus" under "Subscription renewals" section and then
choose the version you want to renew. Click on 'Continue.' for more help and information to renew norton antivirus . Hope this helps you.
when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)
once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.
Are you using the same email address you used when you initially purchased the software? If your not sure or you need to be reminded of the password, send an email to product support and explain your problem.
i have found out the norton is the best to use. is your c drive getting full? if so you need to get a drive erase pro program and erase some of the things that you have on your hard drive . that is the only way to get it off your drive and have more free space
1. make sure that the previous installation is inactive 2. since this is a new computer, upgrade to the Trend Micro Internet Security 2009 version. use the same serial number and remember to create a NEW account when prompted.
here's the link: http://esupport.trendmicro.com/Pages/Where-can-I-download-the-installer-file-for-my-Trend-Micro-Consumer-pr.aspx
This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.
The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.
A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.
To prevent this message from appearing, follow the steps indicated
a.Check the program version of the Trend Micro program installed on
b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.
c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.