Question about Gateway 3018GZ Notebook

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3520 Laptop stops 5 secs after starting.

Yesterday eveything appeared normal. I walked away from the laptop and when I came back the screen was black. I used the power button to turn off, then restarted. Restart appeared normal but after a few minutes (I was back into a microsoft word document) it went black again. Each time I have tried to restart the time from the begin to the black screen has reduced. I am now at about 5 secs and seems to be steady at that. I have just enough time to see the menu for safe mode but not enough to make a selection before blackness. When blackness comes the small indicator for the hard drive is no longer flickering but out. This email is from my desk at work but I have my laptop with me.

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  • tony308 Dec 09, 2008

    How can I access and check the cooling fan?

  • tony308 Dec 09, 2008

    I braved the dangers of taking of a cover and lo and behold the fan is only kind of shuddering and not running. I will replace and get back with you.

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  • Gateway Master
  • 19,396 Answers

It looks like an overheating problem, check if the CPU fan is rtunning, if it is not running replace it.

Posted on Dec 09, 2008

  • Ginko
    Ginko Dec 09, 2008

    the problem can be overheating becauise of a defective cooling fan, or a system fault with system noit starting and computer shutting down after few seconds.

    The fact that time is reducing, may let think that this is overheating.

    To find out if it is overheating , enter in BIOS menu, by clicking the bios button at startup (usually you hit one of the function keys on startup. must be written on the screen at startup)

    If the Bios screen stays on for over 30 minutes (in bios setting mode the CPU overheats much slower), then it is not overheating.

    If the computer shuts down in BIOS screen , then there must be something wrong on the cooling system, probably one of the internal fans must be replaced.


  • Ginko
    Ginko Dec 09, 2008

    To access the fan you need to take apart the computer.

    If the system starts you can use a software to control the fan

    SpeedFan - Access temperature sensor in your computer
    The problem is that your computer is not even starting.


    Check if the computer stays on when you do not start the system, entering in bios mode, or using a bootable install disk.

    If computer stays on, reinstall the system, if it doesn't, have the fan checked.



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Posted on Jan 02, 2017

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This is for Ginko: Last Tuesday I described a problem with my Gateway 3520 going to "black screen" 5 secs after turn on. You analyzed a cooling fan problem. I removed the cover etc. and found that the fan...


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