Question about Epson Stylus Photo 1290 InkJet Printer

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Epson stylus photo 1290 'bk ink cartridge not installed properly'

Black cartridge was empty. I followed the software procedure to change it (open the print cover, than click on 'ok'; take off the empty cartridge, than click on 'ok', put the new cartridge and press the clip till hear 'click'. Done. at this point the software doesn't shows the OK button, it remains gray) so I closed the window stopping the procedure. Now the printer put out this message " the black ink cartridge doesn't installed properly".
what should I do? i tried more times to do againg the procedure. but every time at the same point the software doesn't shows the OK button.

thank you

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Ameter:
Remove the black ink cartridge.
Check the place where the new cartridge should go. Check for a round small piece like a bushing or a little piece of pipe, stuck at the ink entrance of the printing head. This is a piece from the old cartridge, that sometimes gets loose and remains in place,and when the new one is placed, it doesnot go down to the right place to make contact with the electric connectors in the printing head.
If nothing solves...reinstall the printer drivers.
Good luck and Merry Christmas
Emiliosan

Posted on Dec 22, 2008

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Hi fishbay,

Have you followed the proper way of installing ink cartridge for your printer. You might want to reinstall the cartridges by following the steps on the user manual. You can check page 37 down. You may download the manual here.

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3. If you have printed more than 300 pages, and it is your first ink cartridge, or it has been installed for at least 6 months, replace the ink cartridge.
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HAVE YOU TRYED WIPEING OFF THE PRINTER HEAD WITH A DAMP CLOTH TO CLEAN OFF ANY DRY INK OFF THE HEAD ?

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Full info on how to get out of this is on my site.

Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

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