Question about Lexmark Fax Machines

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My printer is ghosting text on initial setup of new ink cartrigde .

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I dont know what kind of machine you have , but it sounds like a drum problem , you need to replace it.

Posted on Dec 09, 2008

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Hp 8600 missing or damaged print cartridge how to fix?


If you observe the error message "One of more ink cartridges may be missing or damaged", "Cartridge Damaged", or "Ink Cartridge Failure", "The following cartridges are not intended for use in this Printer", etc. then the printer is not recognizing the installation of the refilled ink cartridge(s) or 'smart chip' which is affixed to the rear side of ink cartridge is causing the detection issue. This type of issue can also be caused by a bent pin on the PRINTHEAD assembly or one (or more) electrical contacts are dirty on the PRINTHEAD assembly (especially if the same error occurs with a brand new HP ink cartridge). Typically, the problem is usually an incompatible smart chip which is affixed to the rear-side of the ink cartridge.

(1) It is first suggested you remove the respective ink cartridge from the printer and thoroughly clean the cartridge's smart chip's gold contacts/electrical surfaces using an isopropyl dampened lint-free towel. Ensure no ink residue is present on surface of the chip. Also ensure the chip is located in the proper position. Please refer to the 2nd photo on the following Inkjet411 support page - carefully inspect chip position to ensure it was properly placed: http://inkjet411.com/?page_id=1999 Following cartridge 'smart chip' gold contact cleaning, please re-install the ink cartridge and retest.

(2) Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Please refer to printhead removal procedure below for reference. Often, you can gently bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867


----
SPECIAL NOTE FOR BRAND NEW HP PRINTER MODELS (temporary issue until approx. mid to late August 2014):
If you continue to observe "One of more ink cartridges may be missing or damaged" alert messages, please note that printer firmware versions CKP5CN1334ER for the newer HP Office jet Pro 8100 and 8600 printer series (manufactured after Nov./Dec. 2013) do not allow the replacement chip to function (this problem temporarily impacts brand new HP printers only -- this problem will be resolved sometime in June 2014 with the release of upgraded smart chips to all Costco stores which will work in the newer printer models).

Confirm if your printer is impacted:

1. Verify 8100/8600 printer firmware - print the PRINTER STATUS REPORT or PRINT QUALITY DIAGNOSTIC page to verify your firmware version.
2. To print the printer status report, on the printer control panel, press and hold the (Cancel) button for three seconds (i.e. 8100 models). Alternatively, you can print either of the reports from the TOOLS menu if this does work.....OR.......
3. Check 'Product Information' - 'Firmware Version'
a. CKP5CN1334ER for the HP Office jet Pro 8100 and 8600 printer series
b. If your printer has this printer firmware version, then you may be impacted.

If the error message persists then we suggest you return the cartridge(s) to your refiller and request to have the 'smart chip' (attached to cartridge) replaced with a new chip*. If Costco does not have the NEW CHIP VERSIONS yet, then request a refund for the refill purchase.
----

However, if the same problem occurs with a 2nd cartridge (or manufacturer's brand new ink cartridge) then the PRINTHEAD may either have ink on the internal electrical surfaces (where cartridge mates to it) or the PRINTHEAD may have a bent or deformed contact pin. Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Refer to printhead removal procedure below for reference. Often, you can bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867

You should also ensure the EXTERNAL electrical contacts on PRINTHEAD are clean of any ink residue. Clean with damp towel to remove residue. Refer to the 5th photo on the following Inkjet411 support page: http://inkjet411.com/?page_id=1999

---

ADDITIONAL ERROR MESSAGES / NOTES:

2. An "Ink Cartridge Depleted" message can be observed (printer will cease print operations) when an ink cartridge 'really is' out of ink. HP has small sensors which look into the bottom of the ink tank to ensure ink is present. Typically you will receive 'Low Ink Warning' messages just before this occurs.

3. Since the printer monitors ink usage/drop counts, it will display the 'Ink Sensor Warning' messages when it 'predicts' the cartridge should be out of ink, but these messages can be temporarily ignored and you may continue printing. Eventually the 'Cartridge(s) Depleted' alert message will be displayed when the cartridge truly is out of ink.

4. The "Use Color Ink Only" or "Use Black Ink Only" messages can be caused by poor contact (i.e. electrical connectivity) between the ink cartridge's 'smart chip' and the carriage assembly (which the ink cartridge plugs into). Typically a 'Red X' will also be displayed on printer control panel LCD or Window's pop-up screen when this condition is present.


*This type of error may be caused an electrically damaged 'smart chip' which is affixed to the rear side of the cartridge itself, a mis-aligned chip (wrong position), an incorrect replacement chip type (i.e. operator installed the wrong chip on for that color and/or tank size). In most case the cartridge will need to have a new replacement chip installed by the refill operator. We apologize for the inconvenience if either of these possibilities prove to be the root cause. For more information on chip placement, refer to Section A on the following Inkjet411 support page: http://inkjet411.com/?page_id=913


------
COMPATIBILITY NOTE: Compatible (clone) HP 950/951 ink cartridges, sold via the internet or similar, may not be refilled and reprogrammed successfully - Costco does not (should not) support refilling of compatible ink cartridges (i.e. those cartridges which do not have the HP original blue/black logo displayed on the front label of the ink cartridge). If you had a compatible/clone/remanufactured ink cartridge refilled we cannot guarantee it's performance.
------

Please let us know if this does not remedy the current error condition. For any additional questions please contact us directly: Inkjet411help@gmail.com

If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.

-Thank you
Inkjet411 Team Member

Aug 01, 2014 | HP Officejet Pro 8600

1 Answer

How to fix hp 8600 damaged cartridge message?


If you observe the error message "One of more ink cartridges may be missing or damaged", "Cartridge Damaged", or "Ink Cartridge Failure", "The following cartridges are not intended for use in this Printer", etc. then the printer is not recognizing the installation of the refilled ink cartridge(s) or 'smart chip' which is affixed to the rear side of ink cartridge is causing the detection issue. This type of issue can also be caused by a bent pin on the PRINTHEAD assembly or one (or more) electrical contacts are dirty on the PRINTHEAD assembly (especially if the same error occurs with a brand new HP ink cartridge).

(1) It is first suggested you remove the respective ink cartridge from the printer and thoroughly clean the cartridge's smart chip's gold contacts/electrical surfaces using an isopropyl dampened lint-free towel. Ensure no ink residue is present on surface of the chip. Also ensure the chip is located in the proper position. Please refer to the 2nd photo on the following Inkjet411 support page - carefully inspect chip position to ensure it was properly placed: http://inkjet411.com/?page_id=1999 Following cartridge 'smart chip' gold contact cleaning, please re-install the ink cartridge and retest.

(2) Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Please refer to printhead removal procedure below for reference. Often, you can gently bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867


----
SPECIAL NOTE FOR BRAND NEW HP PRINTER MODELS (temporary issue until approx. mid to late August 2014):
If you continue to observe "One of more ink cartridges may be missing or damaged" alert messages, please note that printer firmware versions CKP5CN1334ER for the newer HP Office jet Pro 8100 and 8600 printer series (manufactured after Nov./Dec. 2013) do not allow the replacement chip to function (this problem temporarily impacts brand new HP printers only -- this problem will be resolved sometime in June 2014 with the release of upgraded smart chips to all Costco stores which will work in the newer printer models).

Confirm if your printer is impacted:

1. Verify 8100/8600 printer firmware - print the PRINTER STATUS REPORT or PRINT QUALITY DIAGNOSTIC page to verify your firmware version.
2. To print the printer status report, on the printer control panel, press and hold the (Cancel) button for three seconds (i.e. 8100 models). Alternatively, you can print either of the reports from the TOOLS menu if this does work.....OR.......
3. Check 'Product Information' - 'Firmware Version'
a. CKP5CN1334ER for the HP Office jet Pro 8100 and 8600 printer series
b. If your printer has this printer firmware version, then you may be impacted.

If the error message persists then we suggest you return the cartridge(s) to your refiller and request to have the 'smart chip' (attached to cartridge) replaced with a new chip*. If Costco does not have the NEW CHIP VERSIONS yet, then request a refund for the refill purchase.
----

However, if the same problem occurs with a 2nd cartridge (or manufacturer's brand new ink cartridge) then the PRINTHEAD may either have ink on the internal electrical surfaces (where cartridge mates to it) or the PRINTHEAD may have a bent or deformed contact pin. Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Refer to printhead removal procedure below for reference. Often, you can bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867

You should also ensure the EXTERNAL electrical contacts on PRINTHEAD are clean of any ink residue. Clean with damp towel to remove residue. Refer to the 5th photo on the following Inkjet411 support page: http://inkjet411.com/?page_id=1999

---

ADDITIONAL ERROR MESSAGES / NOTES:

2. An "Ink Cartridge Depleted" message can be observed (printer will cease print operations) when an ink cartridge 'really is' out of ink. HP has small sensors which look into the bottom of the ink tank to ensure ink is present. Typically you will receive 'Low Ink Warning' messages just before this occurs.

3. Since the printer monitors ink usage/drop counts, it will display the 'Ink Sensor Warning' messages when it 'predicts' the cartridge should be out of ink, but these messages can be temporarily ignored and you may continue printing. Eventually the 'Cartridge(s) Depleted' alert message will be displayed when the cartridge truly is out of ink.

4. The "Use Color Ink Only" or "Use Black Ink Only" messages can be caused by poor contact (i.e. electrical connectivity) between the ink cartridge's 'smart chip' and the carriage assembly (which the ink cartridge plugs into). Typically a 'Red X' will also be displayed on printer control panel LCD or Window's pop-up screen when this condition is present.


*This type of error may be caused an electrically damaged 'smart chip' which is affixed to the rear side of the cartridge itself, a mis-aligned chip (wrong position), an incorrect replacement chip type (i.e. operator installed the wrong chip on for that color and/or tank size). In most case the cartridge will need to have a new replacement chip installed. For more information on chip placement, refer to Section A on the following Inkjet411 support page: http://inkjet411.com/?page_id=913


For any additional questions please contact us directly: Inkjet411help@gmail.com

If you need to purchase a new HP 950/951 ink cartridge, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.

-Thank you

Jul 31, 2014 | HP Officejet Pro 8600

1 Answer

Printing


this printer carrege unit is short please replace the printer carreage unit

Mar 27, 2014 | HP 640 Inkjet Fax Machine

1 Answer

Lexmark printer not dispensing ink


First, make sure you are using genuine Lexmark cartridges.

Second, try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update.

If the firmware update doesn't help, please perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on Setup > Maintenance > Deep Clean Printhead.

If it still doesn't help, please contact our technical support team.

Jan 08, 2013 | Lexmark Impact S305 - multifunction ...

3 Answers

Hp 4620 printer doesn't print black ink


i have same problem and have tried everything suggested on HP website. I can print in color but not black and white

Nov 08, 2012 | HP Officejet 4620 All in One

1 Answer

When making copies or receiving a fax there is a horizontal band that has no printing on it. The fuser oil low prompt came on but we hae since filled the oil.


Perform device functionality observations. For example ascertain that the device has least encountered any malfunctions to require repairs. Second, observe the depleteable resources either ink, print paper as mentionable examples. Print papers impressionfulness contributes towards attaining intergal text prints. Also,ink once almost depleted least produses desirably. Usually printer devices derive functionality requests from computers. Once the printer has been manipulated either as changes to depletables, the computer has to attain the new effects. Power off the entire networked devices momentarily. Repower on to make computer search to modify that printer peripheral devcies are up to date. Display logos that once malfunctioned are effective by which time.

Feb 14, 2011 | Fax Machines

1 Answer

Do i need an ink cartridge for the fax machine to work and setup


Some brands of fax machines and all-in-one printer/scanner/fax/copiers need the ink cartridge to be present and have some ink in it to perform functions which don't actually require ink.

My dad bought a Brother all-in-one, and he is unable to scan or send faxes unless he replaces an empty ink cartridge first. If you have a Brother fax machine, I'd suggest returning it and buying a different brand. They waste ink on unnecessary cleaning procedures and force you to buy more for stuff that doesn't need ink.

Mar 03, 2010 | Samsung SF-3200 Fax

1 Answer

Ghosting


Hi 

It sounds like the teflon on your fuser unit is worn out.
I am not familiar with the model but as it is a laser printer, it should be the same as all the others.
You will have to source a fixing assembly or  as it is also known a fuser unit

Feb 17, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intelifax 2920


this sounds trivial but when you changed the toner did you follow the instructions that were included in the box?

Brother machines have to be doen a certain way or the page count on the cartrigde will not reset and will still say low/empty etc


Hope this helps

Pete
Pete@wedotoners.com

Dec 06, 2007 | Fax Machines

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