Question about Samsung BlackJack II Smartphone

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Files corrupted on my blackjack 2

My black jack 2 wont open the media player on my phone or play any of my ringtones. when i try to open them it says that the files ate eitjer corruped or not avaliable

how do i fix this>

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  • Anonymous Dec 17, 2008

    My phone just recently did the same thing, out of the blue! It literally happened over night. My windows media player won't start. When ever I try to use the music/ringtones that came with the phone it says "this file is corrupt or unavailable" ..

  • prph4ever2 Jan 09, 2009

    omg my phone is doing the same thing. When i recieve text messages the phone wont even vibrate or ring. the media player wont load. and files say corupt or not avialable. theses blackjacks have so many issues

  • Anonymous Jan 13, 2009

    same thing! What do we do?

  • AsYouWish Jan 20, 2009

    I have the exact same problem. My ringtone for my morning alarm went off as normal a few days ago, then after I hit snooze it would no longer recognize ANY sound files. I even tried downloading a brand new ringtone, but the phone says even that is corrupted. I'm seriously pissed off about this, I *love* this phone but it is not going to work for me if my files won't work!

  • Anonymous Jan 22, 2009

    Mine just started doing the exact same thing last night. None of the sound files that came loaded on the phone will work any longer.

  • amyewat Jan 26, 2009

    Mine is doing the same thing...made me late for work...

  • JERZEE_CHICK Feb 07, 2009

    OMG I HAVE THE SAME PROBLEM! IT SAYS EVERYTHING'S CORRUPTED && ITS MAKIN ME MAD CUZ I HAVE TO CONSTANTLY CHECK MY PHONE FOR A TEXT SINCE THERE'S NO ALERT FOR IT NOW. ITS SOOOO AGGRIVATING && NOW EVERYTIME MY PHONE RINGS I HAVE TO LISTEN TO THAT STUPID AT&T TONE! LOL BUT ITS SO ANNOYING! THIS NEEDS TO GET FIXED ASAP! I DONT KNOW WHAT TO DO! && I LOVE THIS PHONE TOO. =(

  • fnl007 Feb 18, 2009

    Exact same problem!! Started on Friday the 13th. Ugghh!!!

  • christinasne Mar 08, 2009

    It happened on March 6th, the first morning alarm went off and I hit dismiss the second or third alarm never sounded. More than half of my ringones downloaded and standard that came with the phone wont work. Each day that goes by, I've lost more ringtones. I am now down to only Vibrate as an option. I tried syncing my phone hoping that there was an update available but that didnt work. I am really surprised that there are others that have just recently encountered the exact same thing. My daughter has the same phone and she has not been affected yet.

  • wooha_girl_0 Mar 17, 2009

    I am having allllll of the same problems. My ringtones just quit working (to my knowledge)today, and my videos too. I am getting the same corrupt or unavailable message. My phone just decided that it would automatically change my message tones to vibrate for me, but it doesn't even vibrate! Oh, and all of my caller tones are set to that crappy Cingular tone.



    Also, I am having issues with my alarm clock. Sometimes it works. Sometimes it doesn't. And my favorite...it starts to go off and before I touch it at all...it shuts itself off.



    And while I'm at it...does anyone have any problems with the BJ II just lighting up randomly? It is driving me INSANE!!

  • maicos Mar 17, 2009

    I have the exact same problem with my BJ II. All of the sound files are being reported as corrupt. It even reports that vibrate is corrupt and it's not even a sound file!?!?! This all started just two days ago.

  • erniesbabies Mar 17, 2009

    I just realized yesterday that my ringtones are not working and when I tried to play my music or videos it wont go to the media player either, and my alarm rings no problem but I can not get it to turn off!! If I get the ringing to stop the alarm clock screen freezes on and wont go away! I have to turn off my cell phone just to get it away! It drives me crazy cause this is my only way my husband on deployment in the navy can reach me! Thank goodness I have the protection plan because apparently the only solution is to get a new phone!!

  • Anonymous Apr 29, 2009

    any solutions??

  • Anonymous May 14, 2009

    when I try to play my ringtones or apply them they are saying that the files have been corrupted!

  • J May 15, 2009

    -I wish someone knew of a solution (other than a hard reset) to this problem.

    -I have the exact problem everyone else here has described. It literally happened overnight. I woke up the next day and my alarm didn't go off. My phone won't ring, vibrate, or make any sounds. I can only get the ATT default ringtone to work. It randomly decided to start vibrating today when it was ringing.(it wasn't even vibrating before today)

    I think it is a problem with Windows Media Player on the phone, but I have found no way to uninstall or reinstall Windows Media Player.



    -The only solution I know of is a hard reset of the phone(which is very easy to do) but that is only a last resort for me as it will erase all files stored on the phone.

    -Don't call ATT, they don't have a clue.(not a surprise, they never do)

  • twilight98 May 11, 2010

    My phone did the exact same thing two weeks ago. I heard there's a bug going around Microsoft Media Player that's causing this problem smiliar to the Z2K problem. I'm gonna bring to Best Buy and hopefully they can fix it or at least replace it.

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I had to hard reset mine to fix the problem. this thread has a way to do that on it. http://forums.wireless.att.com/cng/board/message?board.id=samsung&thread.id=68502

if you are worried about losing everything on your phone just sync it up with your computer and it will save all your contacts and pictures/music so after the reset you can put them back on your phone.

Posted on May 27, 2009

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