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Emerson HDC12 Humidifier

Left Tank won't empty (by 2 users)

posted by tomc1965 on Feb 26, 2007


I just bought an Emerson HDC12 recently. I have made sure the unit is level front to back and left to right.
I have filled both tanks with water and run it successfully until the F light lites up telling me to refill my humidifier. However the left tank stays full and never loses any water at all.
I have switched the plungers between the tanks, I noticed the post for the left plunger is much lower so I stuck a spacer on the bottom of the plunger to offset the difference between the tanks, and lastly I am now trying the empty humidifier position. (Tying the float up stuck in the on position.) I won't know if this works until that right tank empties again.
I can let water out of the left tank if I push up on the plunger so it is not geetting stuck in there by vacumn (I think).
This unit is supposed to drain the right tank before the left but I thought they both were supposed to drain before the float fell enough to shut off the humidifier.
Anybody have any ideas on what to try next?
Thanks

Comment by tomc1965, posted on Mar 12, 2007

Sorry everyone this unit is a Moistair 14 gallon per day unit. The HDC12 is the model of filter it uses so someone messed up early on.
Since no one at Emerson ever tried to help I ended up switching the right and left tanks around. The left I put on the right side and the right tank I put on the left side. If I move them around a little I can get them to actually work. This doesn't work when they are on the correct sides though. Also noted that even though the float is at the empty whole unit of water (End of season setting) the unti still shuts off when the tanks are empty but there is still water in the bottom so even that float doesn't work.
I may just return this unit and tell them it is a piece of crud. For $149 you would at least think the humidifier would work as advertised. I shouldn't have to jury rig the thing to get it to work.
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1 Other User Has The Same Problem

Comment by deano1575, posted on Jan 26, 2008

I have the exact same problem with the MoiostAir HD13050. And I have tried the same things that tomc1965 has done.

Solution #1
posted on Mar 19, 2008
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I've had the same problem. My solution has been to remove the plunger on the left tank. (Kind of defeats the purpose of changing the tanks without spilling water all over the place.) I really like the humidifier and this problem is minor compared with other humidifiers I've had in the past.

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