Question about Bose 3 2 1 GSX System
I have an early BOSE 321 unit with a failed dvd drive (toshiba). Is there any source other than BOSE to obtain a replacement drive? The actual failure is at least partly a faulty tray drive mechanism. Thanks.
Found another help site similar to FixYa where a person had posted that they successfully replaced their failed DVD ROM drive in their BOSE 3-2-1 Series I unit with a later model Toshiba SD-M1712 drive. There are 2 plastic trim bits and the metal DVD drive unit cover that need to be swapped between the old drive and the new PC type drive to complete the repair. I located and ordered a new drive and spent last evening removing the old drive from the BOSE. To remove the old drive all that is really necessary is to remove the lid from the BOSE unit and pop off a black steel holdown assembly across the top of the failed drive. Once that is done the old just drive lifts out and the replacement is virtually the same as swapping out a drive in your PC. I am awaiting arrival of the replacement OEM drive ($25) from some place in Texas. This just may work. BOSE wants hundreds of bucks and several weeks to repair their crappy unit. I will never purchase BOSE again. I had to also purchase a power supply in years past for this very lightly used unit and that was $300 and a lot of aggravation using the BOSE repair system. I have trouble just throwing this unit away because we spent $1000 hard earned $'s to buy the "best". I was certainly fooled. If this doesn't work I'm only out $25.
Posted on Dec 10, 2008
I just ordered a dvd/cd player form newegg for 18$. Think it was a Model DDU1678A sony IDE!. I just poped the top of the 321 (first version) took off the plate holding the rom player down and removed the old one and put the new one in. (Your going to have to open the door on the cd player to get it out and in plus unclip the Bose door form the old rom door too). Also I had to pry the front off the new player to get it to open and close in the bose unit. I just use the old bose door as a plug for the hole but I guess you can use some spacers and glue it one if you want. All in all it was easy to do that is if you do it for a second time. Take care of the power plug on the back of the cdrom also two wires fell off the plug after playing the remove and install game to many times trying to get the darn thing in the first time. I had to take the wire bundle out and push the wires back in the clip of the plug.. major set back. All in all its works now, the cd rom spins up kind of lound also but will quiet down. Not a big thing the person that uses it has a dvd/tape player hooked up to it. The only reason I had to put a new rom in it is because if you unplug the old rom it will not turn on at all least this one didnt.
Posted on Jan 30, 2010
Just look at this video(see link below). I bought a dvd player for â'¬10,-. I learned from this this video and got the rigtht instructions. Finally made it working again. Bose charged me â'¬150,- for this. Who is a fool? http://www.youtube.com/watch?v=fFCCYCSwBPU
Posted on Mar 28, 2011
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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