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The black is smudging on the paper of my HP Officejet 7210xi All-In-One. I need to know where to download a user manual that I can read on how to command the printer to clean the heads itself

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  • we2rcovered Dec 09, 2008

    By following the link that was supplied to me, I downloaded the user manual, ran some tests, followed the troubleshooting about ink cartridge, removed the ink cartridge, and found that the person installing the new ink cartridge did not remove the small protective tape from the cartridge and the ink was just coming out wherever and making splotches on paper. Thanks FixYa, You guys got my free NEW HP Officejet 7210xi All-In-One printer up and running. I can't believe I got this new machine because of a piece of tape!

    John

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Here is a link to HP's website where the users manual is.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=391153&lc=en&cc=us&dlc=en&lang=en&cc=us
Hope this helps

Posted on Dec 09, 2008

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